StevoD Posted October 31, 2014 Share Posted October 31, 2014 any advice or where im going wrong? Royal mail have charged me £50.58 VAT because HMRC charged them it on customs to them which is finend i get it but the item was for a total of $42.88 or in good old british pounds about £28 How can the VAT be more than the item itself shouldnt it be 20% of $42.88 plus handling charge of £8 am i wrong here Quote Link to comment Share on other sites More sharing options...
Mudman Posted October 31, 2014 Share Posted October 31, 2014 Run your figures through this https://www.dutycalculator.com/ Quote Link to comment Share on other sites More sharing options...
coldel Posted October 31, 2014 Share Posted October 31, 2014 I think you have to pay an import duty on top of VAT Quote Link to comment Share on other sites More sharing options...
StevoD Posted October 31, 2014 Author Share Posted October 31, 2014 The label on package has £ 0 for everying just 50.58 in vat Royal mail just said we charge what we're charged and that's how it works Hmrc I can't speak to anyone Quote Link to comment Share on other sites More sharing options...
Lexx Posted October 31, 2014 Share Posted October 31, 2014 Import tax varies depending what the item is. Take the cost of the item, add shipping. Then add 20% Vat on that. Then add import tax on top (around 4% usually). Someone has labelled or read the cost of your item incorrectly I reckon. 1 Quote Link to comment Share on other sites More sharing options...
StevoD Posted October 31, 2014 Author Share Posted October 31, 2014 So how do I try and sort this as both organizations don't seem to wanna know Quote Link to comment Share on other sites More sharing options...
glrnet Posted October 31, 2014 Share Posted October 31, 2014 Someone has Royal Mail has messed up badly, I'd call back and speak to a manager Quote Link to comment Share on other sites More sharing options...
ioneabee Posted October 31, 2014 Share Posted October 31, 2014 So how do I try and sort this as both organizations don't seem to wanna know because its a shed load of work for someone at either organisation Quote Link to comment Share on other sites More sharing options...
Ekona Posted October 31, 2014 Share Posted October 31, 2014 Good luck. You're trying to sort something out between the two most incompetent entities in the UK. But yeah, if the item cost you £28 shipped then you owe about £12 in extras (VAT + import duty + RM handling fee). Quote Link to comment Share on other sites More sharing options...
glrnet Posted October 31, 2014 Share Posted October 31, 2014 Then answer to Royal Mail has to be "how can duty and vat = nearly double the value of the item?" Just found this, it seems you have to go through a reclaim process, it's right at the bottom of this page:- http://www.royalmail...g-for-a-payment Quote Link to comment Share on other sites More sharing options...
Wasso Posted October 31, 2014 Share Posted October 31, 2014 Considering Royal Mail has charged you an administration fee as well, ask them to resolve the issue. Express the goods value, your calculations based on the detail from Lexx and the amount you wish to be refunded. THEN - charge Royal Mail £50 for your administration fee, or you'll take them to court for being arseholes!! 2 Quote Link to comment Share on other sites More sharing options...
Ekona Posted October 31, 2014 Share Posted October 31, 2014 What's their handling fee? I guessed at a fiver, but it could be twice that. Still doesn't add up, mind. Quote Link to comment Share on other sites More sharing options...
glrnet Posted October 31, 2014 Share Posted October 31, 2014 http://www.royalmail.com/personal/help-and-support/Ive-received-a-card-asking-for-a-payment Quote Link to comment Share on other sites More sharing options...
Wasso Posted October 31, 2014 Share Posted October 31, 2014 What's their handling fee? I guessed at a fiver, but it could be twice that. Still doesn't add up, mind. I've been charged £7.50 before and £15.00 I think it depends if it's a half pleb or full pleb dealing with the package. 2 Quote Link to comment Share on other sites More sharing options...
Wasso Posted October 31, 2014 Share Posted October 31, 2014 Good luck. You're trying to sort something out between the two most incompetent entities in the UK. Try Sky and BT........ I have a lot of hate for these companies. Quote Link to comment Share on other sites More sharing options...
350zedd Posted October 31, 2014 Share Posted October 31, 2014 Determine what you should be paying before you argue the point. Import duty varies considerably on different items. So work it out then add the 20% VAT In the past, my daughter has purchased dresses from the U.S. thinking they were cheap, and had to pay 3 times the cost of the dress in import duties and VAT Quote Link to comment Share on other sites More sharing options...
StevoD Posted October 31, 2014 Author Share Posted October 31, 2014 (edited) there is no import duty as its under £35 quid Right managed to speak to some miserable sod at HMRC turns out some inept idiot at cutoms cant read and my parcel is marked at $412.88 on there system so im now got find a 'BOR286' form Edited October 31, 2014 by StevoD Quote Link to comment Share on other sites More sharing options...
glrnet Posted October 31, 2014 Share Posted October 31, 2014 there is no import duty as its under £35 quid Right managed to speak to some miserable sod at HMRC turns out some inept idiot at cutoms cant read and my parcel is marked at $412.88 on there system so im now got find a 'BOR286' form Happy days!! Not. Quote Link to comment Share on other sites More sharing options...
StevoD Posted October 31, 2014 Author Share Posted October 31, 2014 there is no import duty as its under £35 quid Right managed to speak to some miserable sod at HMRC turns out some inept idiot at cutoms cant read and my parcel is marked at $412.88 on there system so im now got find a 'BOR286' form Happy days!! Not. O the irony of my @*!# proofreading Quote Link to comment Share on other sites More sharing options...
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