N15MNO-Daron Posted August 7, 2007 Share Posted August 7, 2007 Had this nismo exhaust sent to me.. was VV pleased to ses the box arrive...however when opening i found 3' wide 0.5' deep dent in the backbox!!! (on opposite side of the Nismo word) Does anyone know if this might cause problems ..such as a weak spot which might reduce the life of the exhaust? or reduce performance at all?? Photo of the dent below: Quote Link to comment Share on other sites More sharing options...
Sarnie Posted August 7, 2007 Share Posted August 7, 2007 Had this nismo exhaust sent to me.. was VV pleased to ses the box arrive...however when opening i found 3' wide 0.5' deep dent in the backbox!!! (on opposite side of the Nismo word) Does anyone know if this might cause problems ..such as a weak spot which might reduce the life of the exhaust? or reduce performance at all?? Photo of the dent below: Where did you get it from? I would be really pi**ed but it is on the side that you won't see but still......... Quote Link to comment Share on other sites More sharing options...
lomoto Posted August 8, 2007 Share Posted August 8, 2007 I wouldnt think it will impair the performance or sound for one second, only good thing about it is you wont see it when its fitted..probably the best place for a dent if you have to have one Quote Link to comment Share on other sites More sharing options...
Beavis Posted August 8, 2007 Share Posted August 8, 2007 I wouldnt think it will impair the performance or sound for one second, only good thing about it is you wont see it when its fitted..probably the best place for a dent if you have to have one Like tim says it wont make a scrap of difference, but still not nice having a dent in it. Quote Link to comment Share on other sites More sharing options...
Jacko Posted August 8, 2007 Share Posted August 8, 2007 Did you pay for insurance?? I'd contact the seller, (but I'm assuming you bought it from a dealer and not private?).... Quote Link to comment Share on other sites More sharing options...
Stew Posted August 8, 2007 Share Posted August 8, 2007 Also you have to think about selling it on in the future. A dent will put off buyers from paying the going rate! Quote Link to comment Share on other sites More sharing options...
Chris`I Posted August 8, 2007 Share Posted August 8, 2007 Mate that sux, especially at the price they are (I know we get good deals, but thats still a lot of money). As Jacko said, do you have insurance? That would be my first port of call. You need to contact them ASAP as they will no doubt use any excuse not to pay. However if all else fails, I dont see it will make any difference to performace and cosmetically I'm sure a local dent removal place can give it a go if you bung them a drink or two Quote Link to comment Share on other sites More sharing options...
H5 Posted August 8, 2007 Share Posted August 8, 2007 Sorry to hear it.... But if you want to join a group buy......! Quote Link to comment Share on other sites More sharing options...
M13KYF Posted August 8, 2007 Share Posted August 8, 2007 I would want a replacement or get some money back Quote Link to comment Share on other sites More sharing options...
sl114 Posted August 8, 2007 Share Posted August 8, 2007 +1 with Mike. I would ask for a new one to be sent to you on priority order at no extra charge to yourself and for the other to be sent back, again with no charge for postage to yourself. Also ask for the postage to be repaid to you as you have to wait a bit longer now for another. Quote Link to comment Share on other sites More sharing options...
lomoto Posted August 8, 2007 Share Posted August 8, 2007 +1 with Mike. I would ask for a new one to be sent to you on priority order at no extra charge to yourself and for the other to be sent back, again with no charge for postage to yourself. Also ask for the postage to be repaid to you as you have to wait a bit longer now for another. if you ask for all that I know what the answer will be .... most you could expect if the exhaust has come from overseas is a slight sweetner, and that would be extremely unlikely (IMHO and experience ) Quote Link to comment Share on other sites More sharing options...
sl114 Posted August 8, 2007 Share Posted August 8, 2007 +1 with Mike. I would ask for a new one to be sent to you on priority order at no extra charge to yourself and for the other to be sent back, again with no charge for postage to yourself. Also ask for the postage to be repaid to you as you have to wait a bit longer now for another. if you ask for all that I know what the answer will be .... most you could expect if the exhaust has come from overseas is a slight sweetner, and that would be extremely unlikely (IMHO and experience ) True, worth a try though Quote Link to comment Share on other sites More sharing options...
N15MNO-Daron Posted August 8, 2007 Author Share Posted August 8, 2007 WOW.. thanks for the quick responses! Was ordered from a reliable source US for £750 total (incl tax and duty) was v good price and sent to me by UPS.. they obviously bumped it somewhere and im sure its insured. The seller kindly offered me a completely new system free of charge.. (i assume il have to send the old one back even if he pays for the postage..maybe a hassle) He also kindly offered me $250 refund if i install it and keep it... im thinking this might be better.. as u all said it probably wont be noticed as its on opposite side of the nismo word.. What do u think? refund $250 or go to the trouble of getting new one free of charge? Quote Link to comment Share on other sites More sharing options...
Digsy Posted August 8, 2007 Share Posted August 8, 2007 WOW.. thanks for the quick responses! Was ordered from a reliable source US for £750 total (incl tax and duty) was v good price and sent to me by UPS.. they obviously bumped it somewhere and im sure its insured. The seller kindly offered me a completely new system free of charge.. (i assume il have to send the old one back even if he pays for the postage..maybe a hassle) He also kindly offered me $250 refund if i install it and keep it... im thinking this might be better.. as u all said it probably wont be noticed as its on opposite side of the nismo word.. What do u think? refund $250 or go to the trouble of getting new one free of charge? Take the money. You'll forget about the dent when its fitted. Quote Link to comment Share on other sites More sharing options...
M13KYF Posted August 8, 2007 Share Posted August 8, 2007 +1 take the money Quote Link to comment Share on other sites More sharing options...
rmmackfc Posted August 8, 2007 Share Posted August 8, 2007 Go for the money, less hassle and use it for something else Quote Link to comment Share on other sites More sharing options...
lomoto Posted August 8, 2007 Share Posted August 8, 2007 WOW.. thanks for the quick responses! Was ordered from a reliable source US for £750 total (incl tax and duty) was v good price and sent to me by UPS.. they obviously bumped it somewhere and im sure its insured. The seller kindly offered me a completely new system free of charge.. (i assume il have to send the old one back even if he pays for the postage..maybe a hassle) He also kindly offered me $250 refund if i install it and keep it... im thinking this might be better.. as u all said it probably wont be noticed as its on opposite side of the nismo word.. What do u think? refund $250 or go to the trouble of getting new one free of charge? Take the money. You'll forget about the dent when its fitted. +1...Good result Quote Link to comment Share on other sites More sharing options...
N15MNO-Daron Posted August 8, 2007 Author Share Posted August 8, 2007 Cheers guys.. part refund is probably better option. Will get the exhaust fitted tmr and see what it looks like then..il send u some photos here when its fitted Quote Link to comment Share on other sites More sharing options...
Gus Posted August 8, 2007 Share Posted August 8, 2007 Hi N15MNO, Sounds like you are dealing with a decent supplier. May be going down this route myself and would be good to deal with someone who is reliable and trustworthy. Would you mind sharing with us as to who you bought from ? If you can arrange for a "damaged" zorst to be delivered to me so I can get it for $1250, I'd be more than happy Gus Quote Link to comment Share on other sites More sharing options...
sl114 Posted August 8, 2007 Share Posted August 8, 2007 Good outcome dude, id go for the money off personally. Quote Link to comment Share on other sites More sharing options...
Sarnie Posted August 8, 2007 Share Posted August 8, 2007 Take the money dude. If you fit it you won't see it Quote Link to comment Share on other sites More sharing options...
Chris`I Posted August 9, 2007 Share Posted August 9, 2007 I'd take the money, it wont loose you much if you decide to sell it on, plus its less hassle like you say. Just wait for the noise, then you wont even remember the dent Quote Link to comment Share on other sites More sharing options...
rickya Posted August 9, 2007 Share Posted August 9, 2007 Theres no reason why dentmaster ot dentdevil etc cant pull that one out with their fancy tools, could be a 5 min fix for them & approx £60 cost for you. Quote Link to comment Share on other sites More sharing options...
Jacko Posted August 9, 2007 Share Posted August 9, 2007 Hi N15MNO, Sounds like you are dealing with a decent supplier. May be going down this route myself and would be good to deal with someone who is reliable and trustworthy. Would you mind sharing with us as to who you bought from ? If you can arrange for a "damaged" zorst to be delivered to me so I can get it for $1250, I'd be more than happy Gus Yeah things happen with shipping etc, but sign of a good supplier is how things get handled when something goes wrong! Good result by the sound of it.... Quote Link to comment Share on other sites More sharing options...
Stew Posted August 9, 2007 Share Posted August 9, 2007 Excellent stuff. Glad not see customer service still exists! Quote Link to comment Share on other sites More sharing options...
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