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PDF help


AliveBoy

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Hi Everyone,

 

I've got a PDF document which I created for work, as a questionnaire to get information from clients.

 

When I view/complete it on any of our work PC's there's no problem, but when a couple of clients have returned the form to me we have had errors, or data not visible.

 

I've tried google, and I've checked the fields/fonts etc, but I can't figure out the issue. So any help advice would help me massively. I can email the doc if needs be.

 

The errors are:

 

On opening the doc: There was an error processing a page. There was a problem reading this document (18).

 

On viewing the doc: There was an error processing a page. Bad font or descriptor object.

 

Thanks,

Matt

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It's no help, but I've had the same thing recently. Sometimes PDFs will open on one PC, but not another, or will open fine the first time but refuse to open at others. This is all on identical OS and up to date version of ARX.

 

I gave up trying to solve it. :shrug:

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