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Dealership Praises and Woes NOW inc Independants


MITZ@CougarStore

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Just pitching in to add another recommendation for the guys at Marshalls Nissan in Bury St. Edmunds - had the car serviced there last week, P2 service and MOT with own-supplied oil and spark plugs. Very happy with the service, the chaps there were very helpful and quite Zed-friendly so to say, they fixed and double-checked everything I asked for.

 

Same as mentioned earlier in the thread, I also got a "forum discount" and the new Nissan Roadside assistance - which was a welcome a bonus too. Excellent value on the whole, don't think I could ask for more to be honest.

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  • 1 month later...
  • 1 month later...

Booked my car in with WGT Auto Developments ( http://www.wgtautodevelopments.co.uk/ ) last week for the following:

 

1. Engine Oil Change

2. Gearbox Oil Change

3. Diff Oil Change

4. Brake Fluid Change

5. Brake Pad Change

6. Skim brake discs with Pro Cut On Car Brake Lathe

7. Re-balance all 4 wheels

 

All parts and fluids were provided by me.

 

I have to say they did all of the jobs quickly and efficiently and I was very impressed with the service. Finally after 3 years of ownership I've found a garage that can properly look after my Z! :yahoo: If anyone else in the North West is looking for a decent performance specialist I would highly recommend WGT. :thumbs:

 

The only downside with them is that their labour rate is quite high for a Northern garage (£60 p/h + VAT), but given the "fun" I have had with cheaper garages I would say you get what you pay for! ;)

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Well certainly not a main dealer.

I don't mind paying so long as I get the service.

But now I am putting all my eggs in one basket and letting Abbey look after the car.

Because I don't trust any one else:) Plus they have a toilet that is always empty waiting for me

and endless cups of coffee:) :boxing:

 

One a serious side, I think it is only natural to want the best especially when money is as tight

as it is.

 

I think a lot of dealerships will be going to the wind this year.

 

Wonder if my S/C will like LPG or will it spit it out like cheap wine?

 

Thenoname

:yuck:

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  • 2 months later...

Good service again from Harratts Sheffield P3 £260 with no air filter change, and free RAC roadside assistance for a year. Downside is new discs and pads recommended rear drop links and OSF front banana bush, so I guess I will replace them both.

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Just had my P3 done yesterday also, but at Shelbourne Motors Nissan, cost me £190 all in and that included them looking at a few specific things that I noted for them. Downside, like Renegade, is the things they noticed that I need to fix. New Back box, front N/S wishbone/bushes, rear struts and O/S headlight ballast. All in that'd cost about £1k, but hopefully i'll be able to source the parts myself and sort it out.

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Just to addmy two peneth -: (as only just found this section)

 

Lightcliffe- Halifax - Bad

Back end of last year took my 370 to Lightcliffe-Halifax and they didnt get all the parts in but still started the job, they said it would take max 2hrs and 3hrs later they came and told me that it was done but they did not have the filters so would I like to come back another day to have them fitted, needless to say they got a mouthful and I have never been back. (was listed on my invoice as 350, so geussing they got wong parts)

Also while I was waiting I tried to talk to the GTR sales man and he kept walking off and doing his best to ignore me, there loss as I am just about to buy a GTR.

 

Middlehurst Nissan - Good

The 370 had a fault on passenger door and would not open from inside so I decided to go to Middlehurst as they were going to be my next service stop.

I cant praise them enough as nothing has been to much trouble and all staff there that I have dealt with have been Very helpfull and was all sorted under warranty.

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  • 4 weeks later...

Im a great believer in giving credit where its due and the flip side, naming names, but today ive gotta say another big up for Chorley nissan, got the gold service done today (they txt monday to remind me) courtesy car was a juke (quite liked the toys rear view camera especially) phoned at 3:30 to say car was ready for collection. had been quoted £219, bill came to £192, because they took off the air filter price, they even fitted my supplied oil pressure sensor, , and roadside assistance until april 2013, all in all a good, professional setup. will defo use again (see im not grumpy all the time :D )

should have copied and pasted this the first time

Good

 

Ancaster South Croydon

Arnold Clark Nissan, Glasgow

Antelope Banbury

Barnard & Brough, Haywards Heath

Barton Townley Barrow in Furness. Very good price.

Chorley Nissan (Very Good) (ditto)

Crystals, Lincoln (very good)

Dorchester Nissan (Very Good)

Edgars, Rowrah in West Cumbria.

Fish Bros, Swindon

Harrats Nissan, Sheffield.

Holdcroft Nissan Hanley(Very Good)

Humphris of Oxford

KJM Nissan, Reading

L&G, Manchester

Lockwood and Greenwood, Ashton -u-Lyne (forum discount to)

Lythgoe's, Bolton

Marshalls of Cambridge

Martins, Winchester

Middlehurst

Nissan Dartford

Parks - Ayr

Platinum Nissan, Bath

Sturgess Nissan, Leicester

WLMG (West London Motor Group, formerly Dan Perkins), Slough

Wakefield Nissan (Harratts)

Westover Nissan, Bournemouth

Arnold Clark, Glasgow

 

Bad

 

Arnold Clark, Liverpool

Benfield Motors, Portland Rd Newcastle upon Tyne

Evans Halshaw Nissan, Mansfield

Evans Halshaw, Aberdeen

Evans Halshaw, Bedford

Glynn Hopkins Ipswich

Lookers Nissan, Chester (new dealership)

Nissan Shepperton

Park's Motor Group, Hamilton

Sunwin, Nottingham

Westway Aldershot

Westway Basingstoke

Nissan Dartford

westway Kidlington

Nissan piory park, Hull (cant get any worse!!!!)

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  • 3 weeks later...

Nissan Warwick.

 

There F****** useless. Wouldn't budge with helping me over the phone even though I had been there already a couple of times and when I took my car for a second diagnostic, they hadn't the fugiest what was causing my ABS problem without charging me ££££ to strip it all down to then 'find the problem'. Currently searching for an alternative garage :)

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Nissan Warwick.

 

There F****** useless. Wouldn't budge with helping me over the phone even though I had been there already a couple of times and when I took my car for a second diagnostic, they hadn't the fugiest what was causing my ABS problem without charging me ££££ to strip it all down to then 'find the problem'. Currently searching for an alternative garage :)

Are you sure it's an ABS problem? Is your slip light coming on, cutting power for a second?? If so, it might actually be your tyres mismatched, or incorrect size.

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EML ON with P1283 error code. Called Glyn Hopkin in Watford, told them about the error code, they still wanted to diagnose with their "special diagnosis hardware" at £107.00. Booked the car in and asked for a quote to change the front lambda sensors:

 

- £107 diagnosis

- £352 for 2 front lambda sensors

- 4 hours labour x £106 = £424

---------------

total cost - £883.00!!!!!!!!!!

 

Will never use them again! Local garage quoted me 30 min labour cost at £50/hour, both ZMANALEX and Mark @ Abbey advised 30-60 minutes labour!

 

:rant::rant::rant:

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4 hours

 

WTF were they doing!!!

 

I'd seriously complain, either to GH or Nissan GB.

 

I had to report a dealership for negligence. Let's just say they stood down and couldn't help enough thereafter.

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Autotec Sheffield Highly recommended.

 

Autotec. Unit 6 Oregreave Drive Sheffield.

01143275159 or 07791806687

 

Rich fitted new discs and pads all round, new rear drop links and ARB bushes. New banana arm bushes. Nothing was too much trouble, he had to cut the nuts off the banana arms to get them off. Every bolt that came out, went back greased. He greased the handrake parts before the new rear discs went on. All in all an excellent first class job. There may be a admin on here recommends him too. :teeth:

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alex f noble and sons edinburgh

 

zmanalex recommend them and i bought all my stuff from him. went to nobles and sons today for a service, plus changing all oils and belts. few hours labour , theres an ikea just up the road, so had to get the meatballs on the go.. went back to garage , car done, washed and hoovered, couldnt beleive it.....thats what i call service, its a 100 mile round trip but am more than happy to go there, if the level of service is that high..

 

david and darren , really know there stuff and i think his name is chris as well. am takin my car back for the clicky axle thing , as i have a full nissawarranty and its part of the drive train.. warranty states in black and white that its covered and i love a good argument with the like of a warranty claim any way. :drive1

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  • 2 weeks later...

4 hours

 

WTF were they doing!!!

 

I'd seriously complain, either to GH or Nissan GB.

 

I had to report a dealership for negligence. Let's just say they stood down and couldn't help enough thereafter.

 

Rickmansworth very seldom come down on the side on the customer.

When l had issues with Crystals in Grantham supplying me with a motability vehicle that had 2 bald tyres as in one had

wire sticking out the side, and broken wipper blades.

Then sent me home in a thunderstorm I had to camp outside GB HQ to get any notice.

And the dum girl who was dealing with my complaints said it was a dealer customer issue and could not get involved.

Motorbility said something because I was certainly compensated, but what a fight to get it.

trouble is we seem to be a nation of backfooters and dont like confrontation.

Sorry Wasso l nicked ya post mate:)

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  • 1 month later...

parks east kilbride

 

got booked in for an engine fault code quickly and took the car there a few days later. waited about for about 3 hours went for a stout around the shops while i waited. car needed an o2 sensor , didnt take anything off me for diagosing the issue and dealt with the warranty claim which got approved. so will take themcar back there next week for the sensor. so far couldnt complain although i dont like the yts crew washing the car, dont mind them hoovering it but. will give another review after the sensors fitted.

 

nobles in edinburgh

 

took the car back here for the,clicky axle thing, this is still on going. i will generally go to nobles for everything i need for my car, there service is great and have lots of gtr to sit and look at while you wait. plus the know there stuff

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  • 1 month later...

Harratts Nissan, Sheffield

 

Just got my Z back with the following work done:

 

P2 service

Spark plug replaced (Iridium Plugs supplied by Zmanalex)

Diff oil replaced (Supplied by Zmanalex)

Gear box oil & molyslip (Supplied by Zmanalex)

Both drive belts replaced

Anti roll bar link replaced

Wiper blade replacement / hand brake adjustment and other small bits and pieces.

Tracking

Free 1 years comprehensive RAC breakdown cover

oh.. and an insured courtersy car for 4 days (should have been 1 day but due to anti roll bar link failing the MOT and it being the weekend, it took a couple of days to get in and retest).

 

£800 for all the above, which I'm very happy with considering it's a main dealer (and especially compared to Octets price above) and I had the use of a courtesy car over the weekend. I found Pat, the lady on the service desk incredibly helpful, polite and professional, keeping me updated and ensuring everything went smoothly. Also she advised me my lower compression arm bushes are going, they can only order in the whole arms at £350 - £400 per side, yet are happy to fit the bushes that Alex can supply at a fraction of the cost, they even supplied me a diagram to send to Zamalex for easier identification of the parts.

 

All in all very happy with the experience (both from Harratts and Zmanalex ;) ) and will certainly use them again.

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  • 2 months later...

Im a great believer in giving credit where its due and the flip side, naming names, but today ive gotta say another big up for Chorley nissan, got the gold service done today (they txt monday to remind me) courtesy car was a juke (quite liked the toys rear view camera especially) phoned at 3:30 to say car was ready for collection. had been quoted £219, bill came to £192, because they took off the air filter price, they even fitted my supplied oil pressure sensor, , and roadside assistance until april 2013, all in all a good, professional setup. will defo use again (see im not grumpy all the time grin.gif )

should have copied and pasted this the first time

Good

 

Ancaster South Croydon

Arnold Clark Nissan, Glasgow

Antelope Banbury

Barnard & Brough, Haywards Heath

Barton Townley Barrow in Furness. Very good price.

Chorley Nissan (Very Good) (ditto)

Crystals, Lincoln (very good)

Dorchester Nissan (Very Good)

Edgars, Rowrah in West Cumbria.

Fish Bros, Swindon

Harrats Nissan, Sheffield.

Holdcroft Nissan Hanley(Very Good)

Humphris of Oxford

KJM Nissan, Reading

L&G, Manchester

Lockwood and Greenwood, Ashton -u-Lyne (forum discount to)

Lythgoe's, Bolton

Marshalls of Cambridge

Martins, Winchester

Middlehurst

Nissan Dartford

Parks - Ayr

Platinum Nissan, Bath

Sturgess Nissan, Leicester

WLMG Ruislip

WLMG Hanwell

WLMG (West London Motor Group, formerly Dan Perkins), Slough

Wakefield Nissan (Harratts)

Westover Nissan, Bournemouth

Arnold Clark, Glasgow

 

Bad

 

Arnold Clark, Liverpool

Benfield Motors, Portland Rd Newcastle upon Tyne

Evans Halshaw Nissan, Mansfield

Evans Halshaw, Aberdeen

Evans Halshaw, Bedford

Crystals Grantham

Glynn Hopkins Ipswich

Lookers Nissan, Chester (new dealership)

 

Park's Motor Group, Hamilton

Sunwin, Nottingham

Westway Aldershot

Westway Basingstoke

WLMG Shepperton

Nissan Dartford

westway Kidlington

Nissan piory park, Hull (cant get any worse!!!!)

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