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absolutely shocking service!!!! not impressed!!!


p40ulw

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right i ordered everything i needed for my service on tuesday first thing, (about 7:30am) (service booked for saturday morning i ordered the parts on tuesday)

 

everything was dispatched ASAP except my K&N filter pack from ybfilters http://myworld.ebay.co.uk/ybfilters/?_t ... 4340.l2559

 

this morning i checked and they still hadn't been dispatched so i called them at 9am and asked them how i could get my filters ASAP as my car is in for a service on saturday morning, the lady said i could pay £5 for 24hours delivery, so i paid the £5 and i was happy in knowing my filters would be here tomorrow (13th)

 

i received an email at 5:46PM saying unfortunatyl my filters were out of stock!!!!!!! :rant::rant:

 

was the woman i spoke to this morning a f**k**g idiot? how did she let me pay more for 24hours delivery when they havnt got them in stock!!!! :bang::bang: i tell you what if she was a bloke and i knew where he was i would be stamping on his head right now!!!!

 

I would highly recommend to everyone steer well clear!!

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I had a similar thing happen with Opie Oils when I ordered oil and they didn't have it in stock and didn't contact me. In the end they sent replacement fluids (twice what I needed) as an apology, everyone makes mistakes sometimes. They have 99.8% positive on nearly 17,000 transactions so they can't be that bad....

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I had a similar thing happen with Opie Oils when I ordered oil and they didn't have it in stock and didn't contact me. In the end they sent replacement fluids (twice what I needed) as an apology, everyone makes mistakes sometimes. They have 99.8% positive on nearly 17,000 transactions so they can't be that bad....

 

well im defo in the 0.2%

 

i went to opie oils myself the other day and they are great to talk, an absolute wealth of knowledge!!

 

like you said everyone makes mistakes

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well im defo in the 0.2%

 

i went to opie oils myself the other day and they are great to talk, an absolute wealth of knowledge!!

 

like you said everyone makes mistakes

 

Yeah I feel your pain :console:

 

TBH eBay is all a bit hit and miss these days, too many people on the bandwagon and if you can be bothered to look around it isn't that cheap either.

 

It reminds me of a boot fair where you get all the 2nd hand bargains but then hundreds of people trying to sell you out of date cakes and phone cases which are crap :thumbdown:

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I've used YBFilters around a dozen times over the past 10 years. Nevr had a single problem with them.

 

Sorry to hear you had a poor experience.

Get them to supply you some stuff free of charge.

Im sure you are capable of changing the filter yourself post service. I know it's apain, but these things happen.

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I've used YBFilters around a dozen times over the past 10 years. Nevr had a single problem with them.

 

Sorry to hear you had a poor experience.

Get them to supply you some stuff free of charge.

Im sure you are capable of changing the filter yourself post service. I know it's apain, but these things happen.

 

As far as getting some stuff in compensation i couldn't be bothered talking to her any more she really wound me up.

 

ive ordered all the bits i need from ZMANALEX, fingers crossed they get here for saturday (i know sat delivery isn't guaranteed)

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