stuey Posted December 21, 2006 Share Posted December 21, 2006 has anybody heard of ybmotors in rossendale in lancs.......... i ordered a cat back exhaust fron them 3 weeks ago and still no delivery and now they are not replyiny to my emails i think i may have been ripped off...... Quote Link to comment Share on other sites More sharing options...
M13KYF Posted December 21, 2006 Share Posted December 21, 2006 no, not heard of them. Can't you call round and see them, face to face so ta speak Quote Link to comment Share on other sites More sharing options...
sl114 Posted December 21, 2006 Share Posted December 21, 2006 has anybody heard of ybmotors in rossendale in lancs.......... i ordered a cat back exhaust fron them 3 weeks ago and still no delivery and now they are not replyiny to my emails i think i may have been ripped off...... Call them? My experience is companies do not really respond to emails, but at least by phone you get to talk to someone. Quote Link to comment Share on other sites More sharing options...
captint Posted December 21, 2006 Share Posted December 21, 2006 Did you pay by credit card, if so you should let your cc company no so they may reverse the transaction Quote Link to comment Share on other sites More sharing options...
stuey Posted December 21, 2006 Author Share Posted December 21, 2006 it turns out they are not on the phone but i do have an address........ anyone fancy commin with me for a fight........!!! i did pay via paypal........... do u think i can get me money back....?? Quote Link to comment Share on other sites More sharing options...
sl114 Posted December 21, 2006 Share Posted December 21, 2006 it turns out they are not on the phone but i do have an address........ anyone fancy commin with me for a fight........!!! i did pay via paypal........... do u think i can get me money back....??Best flag it with paypal online, you can do that very easily. I had the same with a company in Germany and i got my money back, Paypal investigated and they got in trouble. They only issue is it has to be within 30 days i think Quote Link to comment Share on other sites More sharing options...
DJ Dunk Posted December 21, 2006 Share Posted December 21, 2006 They've turned over a fair bit in the last month. Have a browse on this list and contact some of the other buyers to see if they're got their goods. http://www.goofbay.com/getSellerLists.h ... bmit=Check (takes a little while to load up) Quote Link to comment Share on other sites More sharing options...
stuey Posted December 31, 2006 Author Share Posted December 31, 2006 still hasnt turned up dan is from rossendale ........ perhaps he has heard of ybcars and can pay them a visit.....!! ........ Quote Link to comment Share on other sites More sharing options...
Guest prescience Posted December 31, 2006 Share Posted December 31, 2006 Send an e-mail that you will be contacting your credit card company and paypal for retributionand that you will be informing them that this is a bad company - if they are in any way genuine, they will react to that, if not, at least you know where you are and can start recovering the money via whatever means are available. Quote Link to comment Share on other sites More sharing options...
lomoto Posted December 31, 2006 Share Posted December 31, 2006 had a similar experience with mail order parts , with Nippon Spares in London, wouldnt refund my credit card for none arrival of goods ,despite several phone calls etc. First contact credit card Co, they will send dispute form, then to really stir things up contact your local trading standards office and tell them the company has breached distance selling rules.. I found that this really got things going and they sorted a refund within 2 hours of trading standards contacting them They eventually got took to court on other matters arising from it as well, May help Quote Link to comment Share on other sites More sharing options...
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