Husky Posted April 15, 2011 Share Posted April 15, 2011 Is this just me that this happens with? After they spend the day playing football with someone's priceless fragile delivery you would think they would be relaxed enough to be able to manage a simple collection. I paid 35 quid to have a parcel delivered next day weekend delivery, so they pick it up today (friday) and deliver next day (saturday). This is what the tracking says: 15/04/2011 - 07:46: Order placed successfully 15/04/2011 - 08:05: Awaiting Collection 15/04/2011 - 01:24: Collection point closed 15/04/2011 - 02:06: Collection failed. Please contact us here to reschedule the collection And I have been waiting around for them, there is no note, no nothing, just a cancellation. I'm beyond pi**ed off right now Quote Link to comment Share on other sites More sharing options...
rtbiscuit Posted April 15, 2011 Share Posted April 15, 2011 yes i too have suffered muppetcourieritis it seems to affect their ability to read, or leave a note. for instance when the collection instructions say, "package in the back garden, you would kind of hope that a normal person would go through the gate a pick it up. but no they don't read that bit. and then put a card in telling you that you weren't there. talk about stating the f"ing obvious, i know i wasn't there, thats why i put the package in the back garden took them a week to work it out Quote Link to comment Share on other sites More sharing options...
Husky Posted April 15, 2011 Author Share Posted April 15, 2011 but i got no note, better than that they didn't even think to set off towards my house? maybe they thought knocking on the door would prove challenging and just couldn't handle it. Quote Link to comment Share on other sites More sharing options...
DoogyRev Posted April 15, 2011 Share Posted April 15, 2011 Its not just Couriers John, Royal Mail are just as S**t......... sticker still not arrived yet Quote Link to comment Share on other sites More sharing options...
ZMANALEX Posted April 15, 2011 Share Posted April 15, 2011 That is simply a failed collection which means that they did not attempt collection probably due to time constraints. Quote Link to comment Share on other sites More sharing options...
Husky Posted April 15, 2011 Author Share Posted April 15, 2011 Its not just Couriers John, Royal Mail are just as S**t......... sticker still not arrived yet do I live in a black hole!? a place of half mb internet, terrible phone signal, no courier collections, a post box that never gets emptied. I may as well buy into some pigeons and tiny post it notes. not to worry, moving house in 6 days time and I get away from this useless place. If the sticker doesn't arrive by monday let me know and i'll send you another one bud Quote Link to comment Share on other sites More sharing options...
Husky Posted April 15, 2011 Author Share Posted April 15, 2011 That is simply a failed collection which means that they did not attempt collection probably due to time constraints. yeah but how is that right they offer me delivery to my customer and then just don't bother... incredible burn them, burn them alllllll!! Quote Link to comment Share on other sites More sharing options...
ZMANALEX Posted April 15, 2011 Share Posted April 15, 2011 That is simply a failed collection which means that they did not attempt collection probably due to time constraints. yeah but how is that right they offer me delivery to my customer and then just don't bother... incredible burn them, burn them alllllll!! Welcome to the world of a trader Quote Link to comment Share on other sites More sharing options...
Husky Posted April 15, 2011 Author Share Posted April 15, 2011 That is simply a failed collection which means that they did not attempt collection probably due to time constraints. yeah but how is that right they offer me delivery to my customer and then just don't bother... incredible burn them, burn them alllllll!! Welcome to the world of a trader absolutely seems a prerequisite for being a trader is to have a big table to thump your head off of every day Quote Link to comment Share on other sites More sharing options...
geoff-r Posted April 15, 2011 Share Posted April 15, 2011 Which courier is it? Quote Link to comment Share on other sites More sharing options...
ZMANALEX Posted April 15, 2011 Share Posted April 15, 2011 If you get away with bouncing your head of a table once a day then you have had a good day Quote Link to comment Share on other sites More sharing options...
Husky Posted April 15, 2011 Author Share Posted April 15, 2011 I used www.myparceldelivery.com And won't be ever again. having never needed to sort a weekend delivery before I didn't have much to go on and took my pick of the few available. I don't know who they use (DHL etc). I have sent them a nasty email anyhow lets face it though, the parcel isn't going to sprout wings overnight... Quote Link to comment Share on other sites More sharing options...
Tarmac@TarmacSportz Posted April 15, 2011 Share Posted April 15, 2011 I DID NOT ARRANGE THIS COLLECTION It is shite mate but it's not uncommon, hit rate for collections/deliveries is 90-95% a lot of problems occur when the big firms subcontract to some numpty who has no cards no phone no sat nav and no clue. They don't give a poo !!! There will be something in the small print that says they can't guarantee the service.. Such competition and small margins and customers not knowing how it works, I'm glad I jacked it in. Quote Link to comment Share on other sites More sharing options...
Husky Posted April 15, 2011 Author Share Posted April 15, 2011 The worst thing is it doesn't directly affect me beyond the re arranging, but it completely f's over my customer. Quote Link to comment Share on other sites More sharing options...
geoff-r Posted April 15, 2011 Share Posted April 15, 2011 If you get away with bouncing your head of a table once a day then you have had a good day I'm going to have to remember that one! Quote Link to comment Share on other sites More sharing options...
Husky Posted April 15, 2011 Author Share Posted April 15, 2011 If you get away with bouncing your head of a table once a day then you have had a good day true! Quote Link to comment Share on other sites More sharing options...
Ricey Posted April 15, 2011 Share Posted April 15, 2011 Suck it up dog..........the worlds full of useless idiots. There is only one option - rebel...........you and your house mate turd in a box for a week then request that the courier company come and collect the parcel - mail it to the post office in John O'Groats so they have to drive the furthest distance possible with a stinking, rancid box of turds. Gorilla warfare. Quote Link to comment Share on other sites More sharing options...
Husky Posted April 15, 2011 Author Share Posted April 15, 2011 Suck it up dog..........the worlds full of useless idiots. There is only one option - rebel...........you and your house mate turd in a box for a week then request that the courier company come and collect the parcel - mail it to the post office in John O'Groats so they have to drive the furthest distance possible with a stinking, rancid box of turds. Gorilla warfare. liking it! Quote Link to comment Share on other sites More sharing options...
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