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Main Stealer servicing


Stew

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After a huge fall out with my stealer I no longer trust them to work on my beloved car. I'll let them carry out the remaining warranty work - if they'll deal with me that is.....

 

I just refuse to give them MY money. So, is it worth going to a performance car specialist for servicing when the warranty is finished as they are used to working on cars of the Zeds caliber and not micras?

 

Also, how would it effect the residuals and resale? Are people put off by non Nissan stamps or would an enthusiast not be bothered as long as it was a reputable company that had done the work?

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sorry to hear this mate, i also am having problems with my stealer and am not going to let them service the car . why should i when they wont even carry out warrenty work.

bunch of tossers, the only reason i bought a UK one was for the warrenty and peace of mind, not worth the paper its printed on !!!!

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From your point of view, definitely better going for a performance car specialist.

 

From a second hand point of view - how long do you plan to keep it ? The longer, the less impact this will have.

 

People buying a 2-4 year old car expect to see dealer stamps. Older than that, and especially if you sell privately to an enthusiast, then not an issue ( may even be looked upon favourably, if the garage has a good reputation and the enthusiast buyer is local )

 

Gus

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Well my work is being carried out but the dealer just isn't up to standard Paul.

 

Gus - It's 3 years old in March and I will be keeping it for a couple of years anyway. Unless of course the bird forgets to take the pill or something.....

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I'll buy oil that is recomended through the forum I think and supply my own. I'll probably upgrade bits as they need changes like plugs etc.

 

Its a smart move Stew. I've just done the same (thanks to the advice on here), I've used Amsoil via Guy @ Opie Oils. In total I ended up paying slightly less for a P1 as I would have if used their oil but instead I've got MUCH better oil in her, happy days :teeth:

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The biggest problem with getting independant garages to do your work is if you need major work done outwith warranty the dealer is more likely to get a bit of goodwill for the customer who has a dealer service history than one who has always gone to an independant.

The law states that the manufacturer has to honour the warranty agreement providing genuine parts have been used for servicing. If you are taking it to a decent specialist I would expect them to do that anyway.

As for affecting the price, there is very little difference between a car with a dealer service history than one with Joe Bloggs autos.

Just make sure they use genuine parts and stamp the book!

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Spoke to my mate when #i was down the boozer tonight and he works for a performance caqr specialist (porsche) and he says his work would be happy to carry out the work! Best thing is - I trust him 100%

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At the end of the day knowing someone is doing exactly what they say they are to your car is worth more than the difference between main dealer service history and non dealer history.

Any time I have had a car within warranty age (not many!) I have done the servicing myself because I know I will do it right. The only advantage to having a warranty is if something big goes wrong which to be fair doesn't really happen that often with Nissan compared to some.

I done my apprenticeship with Nissan then left for Mitsubishi when I was time served thinking it would be much the same! Until you have worked on Nissan then left to work on something else you don't realise how reliable they actually are!

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Where our own worst enemies. I’m as much to blame as anyone, requesting main dealer service history when I know their work is crap. I’ve had nothing but BAD experiences over the years with the majority of main dealers but Nissan have to be one of the worst and that includes Customer Services (there’s a contradiction in terms).

When you take your car to a small garage you generally talk to the guy who does the work, who then has to face you should there be a complaint. This tends to motivate him to do a good job, first time.

Bloody main dealers have several cushioning levels between you and the guy doing the work. There’s no real motivation to do the job right. He can squirt a bit of oil at it and pass it back if he wants. When you go to complain you get some dolly bird flicking her hair around offering the most sincere apologies, forgetting them as quick as they leave her lips.

Wouldn’t it be nice if this forum could start the revolution to change peoples thinking? Let’s face it, the industry manoeuvred us all into this position, to get at our hard earned bucks, allowing them to buy more technicians certificates to hang on the wall. It’s about time we stopped being controlled in this way.

IM WITH YOU LOT. NO MORE MAIN DEALER WORK ON MY CAR, unless absolutely necessary and I’ll sell the benefits of Joe Blogg’s garage to any prospective buyer in future.

:rant::angry:

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Where our own worst enemies. I’m as much to blame as anyone, requesting main dealer service history when I know their work is crap. I’ve had nothing but BAD experiences over the years with the majority of main dealers but Nissan have to be one of the worst and that includes Customer Services (there’s a contradiction in terms).

When you take your car to a small garage you generally talk to the guy who does the work, who then has to face you should there be a complaint. This tends to motivate him to do a good job, first time.

Bloody main dealers have several cushioning levels between you and the guy doing the work. There’s no real motivation to do the job right. He can squirt a bit of oil at it and pass it back if he wants. When you go to complain you get some dolly bird flicking her hair around offering the most sincere apologies, forgetting them as quick as they leave her lips.

Wouldn’t it be nice if this forum could start the revolution to change peoples thinking? Let’s face it, the industry manoeuvred us all into this position, to get at our hard earned bucks, allowing them to buy more technicians certificates to hang on the wall. It’s about time we stopped being controlled in this way.

IM WITH YOU LOT. NO MORE MAIN DEALER WORK ON MY CAR, unless absolutely necessary and I’ll sell the benefits of Joe Blogg’s garage to any prospective buyer in future.

:rant::angry:

 

You really got into that rant there! :D

 

I'm going to support my local business and get better service! Great!

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