HaydnH Posted September 7, 2010 Share Posted September 7, 2010 Hi All, I bought my Z in June and it was missing a stamp in the service book, it's a June '07 313 and only had the '08 service stamped in the book - however there was an invoice for the '09 service and I called the dealership to confirm they have a record of it prior to purchase. I've since had the '10 service done* and it's stamped in location 3 of the service book leaving the 2nd location free for a retrospective stamp from the dealer who did the service. I'm really scared that the service book may go missing, so what's the best way to get this stamp done? Send the book recorded delivery with a self addressed recorded delivery envelope for the return? The dealership that forgot to stamp the book is Crosby Park Nissan in Liverpool - has anyone had any dealings with these guys? Are they reliable enough to trust with a posted service book? I guess I could drive there but it's 235 miles each way which seems excessive just to get a stamp on a car that's done 14.5k miles! *The '10 service was due when I bought the car, I bought it from a Hyundai dealer who offered to do the service for me but I wanted a full Nissan service history so they gave me £340 off the price... and then I got a full service done for £185 at mates rates @ Nissan. Cheers, Haydn. Quote Link to comment Share on other sites More sharing options...
Ricey Posted September 7, 2010 Share Posted September 7, 2010 Getting it delivered safely isn't really the issue I guess............more which cretin is going to get hold of it at the garage. If your going to send it I'd call before hand....get someones name that can be held personally accountable and send it directly to them. Alternativly if you've got a mate who lives anywhere near you could post it up to them and ask them to personally take it in for you? Bloody dealers! 3 times I've had a car serviced without the book being stamped......usually noticing as I'm 10 miles down the motorway from picking it up Quote Link to comment Share on other sites More sharing options...
HaydnH Posted September 7, 2010 Author Share Posted September 7, 2010 Getting it delivered safely isn't really the issue I guess............more which cretin is going to get hold of it at the garage. You're obviously rating Nissan dealers below royal mail - close call I have to admit! Quote Link to comment Share on other sites More sharing options...
Roo Posted September 7, 2010 Share Posted September 7, 2010 They should be able to re-print the invoice. My local nissan did for my waranty claim. You could ask them to re-print it and post it out. Quote Link to comment Share on other sites More sharing options...
Watshot Posted September 7, 2010 Share Posted September 7, 2010 If you decide to post it, do not use the recorded service. This just means it requires a signature at the other end. It would travel with all the standard mail and stand the same chance of being lost as anything else, depending on your opinion of Royal Mail. Send it 'Special Delivery' and it is tracked all the way (separate from the other mail) and still requires a signature. If I was Nissan, given that one of my franchises messed up for a valuable customer, I would suggest authorising a stamp at your local dealer and record the event on the database, such that in the unlikely event that someone queries the service history when you sell the car, it has been correctly recorded and authorised. But then I'm not Nissan and pigs might fly Best of luck. Quote Link to comment Share on other sites More sharing options...
Androo Posted September 8, 2010 Share Posted September 8, 2010 yep, dont they legally have to keep records of invoices etc for 7 years? so that should be no problem at all. For double safety, id reccomend photocopying any invoices and the stamped pages for your records incase of the worst... Quote Link to comment Share on other sites More sharing options...
Tay Posted September 8, 2010 Share Posted September 8, 2010 you've got the receipt for the service so i don't think it matters if the book isn't stamped. I personally wouldn't bother sounds like a load of hassle for nothing IMO. Quote Link to comment Share on other sites More sharing options...
HaydnH Posted September 8, 2010 Author Share Posted September 8, 2010 Yeah I've got the receipt... it would be nice to have a full set of stamps in the book though. I think I'll use special delivery and cross my fingers! Quote Link to comment Share on other sites More sharing options...
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