busa1300 Posted July 12, 2010 Share Posted July 12, 2010 i've had sky hd box for a while now and has updated itself to the new planner, but recently when i'am trying to record a programme it doesen't give me the option to record a series anymore. also when i press the i button it wont give me any synopsis, i've looked into doing a full reset but doing this will delete all my recordings. any ideas? Kev Quote Link to comment Share on other sites More sharing options...
spursmaddave Posted July 12, 2010 Share Posted July 12, 2010 I guess you tried turning all the power of for a few minutes then rebooting, mine plays up every now and then and a power off sorts it all out. Quote Link to comment Share on other sites More sharing options...
Goldcrest Four Posted July 12, 2010 Share Posted July 12, 2010 Force a software update/download, it will have no affect on prior recordings so you lose nothing. Put digibox to 'standby'. unplug at supply and wait 30secs. Whilst holding button down (rearmost button on top of box) plug in supply again. Keep button held down until 4 leds luminate on front of digibox, then you can release button. Wait for software to download - this will take a few minutes and leds will extinquish when complete. Wait a further 30secs. Switch up as normal. Quote Link to comment Share on other sites More sharing options...
Goldcrest Four Posted July 12, 2010 Share Posted July 12, 2010 Sorry. Should have posted ' whilst holding reset button down'. Quote Link to comment Share on other sites More sharing options...
busa1300 Posted July 12, 2010 Author Share Posted July 12, 2010 cheers for that mate will give it a try, and welcome to the forum Kev Quote Link to comment Share on other sites More sharing options...
busa1300 Posted July 12, 2010 Author Share Posted July 12, 2010 Well it's redownloaded the software be still the same Kev Quote Link to comment Share on other sites More sharing options...
Goldcrest Four Posted July 13, 2010 Share Posted July 13, 2010 Sorry to hear that Kev. I had the same problem and a forced software update cured it for me (pleased you worked out that the button i described as 'reset' was in fact 'labeled 'back up' though). Not all programmes have 'series link' and not all have a 'synopsis'. Try contacting Satcure or look at their forum; they are excellent at this stuff. Good luck (and thanks for the welcome to the forum). Quote Link to comment Share on other sites More sharing options...
captain Posted July 13, 2010 Share Posted July 13, 2010 all your answers x 1,000,000 are here: http://www.avforums.com/forums/sky-hd-sky-3d/ Quote Link to comment Share on other sites More sharing options...
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