M13KYF Posted November 20, 2009 Share Posted November 20, 2009 near enough a result then mart Quote Link to comment Share on other sites More sharing options...
martinmac Posted November 20, 2009 Author Share Posted November 20, 2009 Yes, its been a while and although there are still some things which could have gone better Customer Services have done their job. They were good when my Sat Nav failed and identified a major supply issue which they rectified so I am very much of the opinion that its good to involve them so they can improve service. Quote Link to comment Share on other sites More sharing options...
Andy Posted November 20, 2009 Share Posted November 20, 2009 Pleased to hear this Martin Quote Link to comment Share on other sites More sharing options...
Chris`I Posted November 20, 2009 Share Posted November 20, 2009 Good to see this making progress Mart Quote Link to comment Share on other sites More sharing options...
Digsy Posted November 20, 2009 Share Posted November 20, 2009 Good to see this making progress Mart +1 Quote Link to comment Share on other sites More sharing options...
martinmac Posted December 9, 2009 Author Share Posted December 9, 2009 Hi, my name is Martin and I own a a modified 350z roadster. I wont bother listing all the mods but the important one is that it has a fully functional roof. Nissan customer services have just been on and informed me that the job is completed and all is working. Its a shame that I have just got back to work so cant collect it until christmas eve. Now the important bit. This is my second dealing with Nissan Customer Services and to be honest they have been great both times. The only failing this time was that they assumed the dealer was giving me updates so although CS were monitoring the progress they didnt call me. Once they realised that I was not being updated I got two calls a week on this. I have found them to be supportive and fair. Quote Link to comment Share on other sites More sharing options...
rtbiscuit Posted December 9, 2009 Share Posted December 9, 2009 who have you been blackmailing to get that kind of service? Quote Link to comment Share on other sites More sharing options...
zedwagon Posted December 9, 2009 Share Posted December 9, 2009 glad to hear its sorted...eventually ! Quote Link to comment Share on other sites More sharing options...
bronzee Posted December 10, 2009 Share Posted December 10, 2009 So that's one working car, hopefully you get the second one all go before Xmas too. What a pressie that would be. Quote Link to comment Share on other sites More sharing options...
Chris`I Posted December 10, 2009 Share Posted December 10, 2009 Nice one Mart! I too have realised that Dealers are the weakest link. Speaking direct to NMGB is the way forward on all matters me thinks! Quote Link to comment Share on other sites More sharing options...
max Posted December 12, 2009 Share Posted December 12, 2009 Do you still want it picking up on Tuesday. max. Quote Link to comment Share on other sites More sharing options...
martinmac Posted December 12, 2009 Author Share Posted December 12, 2009 Yes please Mark. Its all paid for so if you could park it up for me that would be great. If you send me a text I will let my mother know you are on the way. I think the keys should be safe with her. Quote Link to comment Share on other sites More sharing options...
choptop Posted December 14, 2009 Share Posted December 14, 2009 Glad all is working again Quote Link to comment Share on other sites More sharing options...
martinmac Posted December 14, 2009 Author Share Posted December 14, 2009 I am at work until xmas eve. Mark is picking it up for me so as a roadster owner he will be able to give it a good check out. Hopefully thats the end of it. Quote Link to comment Share on other sites More sharing options...
max Posted December 16, 2009 Share Posted December 16, 2009 Picked the car up at lunchtime for you Martin and got them to check the roof operation while I was there and it works fine, it is a little strange driving another zed especially when there is nobody sat next to you if you know what I mean, you can trust me Martin took it for a short drive to warm it through and the paper work is in the centre cubby. Max Quote Link to comment Share on other sites More sharing options...
MITZ@CougarStore Posted December 16, 2009 Share Posted December 16, 2009 Great news, Martin, pleased to read it’s all been sorted… Quote Link to comment Share on other sites More sharing options...
martinmac Posted December 16, 2009 Author Share Posted December 16, 2009 Thanks Mark you are a star. I am home on the 24th so will but you a pint. It must feel very strange driving something similar but different. I assume they were as friendly as ever. Quote Link to comment Share on other sites More sharing options...
Ebized Posted December 16, 2009 Share Posted December 16, 2009 Picked the car up at lunchtime for you Martin and got them to check the roof operation while I was there and it works fine, it is a little strange driving another zed especially when there is nobody sat next to you if you know what I mean, you can trust me Martin took it for a short drive to warm it through and the paper work is in the centre cubby.Max Yeah, I gave you a wave on Salisbury Plain but you flew past so quick I guess you didn't see me Quote Link to comment Share on other sites More sharing options...
max Posted December 16, 2009 Share Posted December 16, 2009 Yes service manager hides out the back you also need a new gearbox at £3500 as the rattle from yours is the same as mine. max. Quote Link to comment Share on other sites More sharing options...
martinmac Posted December 16, 2009 Author Share Posted December 16, 2009 Yes service manager hides out the back you also need a new gearbox at £3500 as the rattle from yours is the same as mine.max. I will take it to Hadwins and ask them. Quote Link to comment Share on other sites More sharing options...
rich5259 Posted December 16, 2009 Share Posted December 16, 2009 you also need a new gearbox at £3500 as the rattle from yours is the same as mine used to have.max. Quote Link to comment Share on other sites More sharing options...
Chris`I Posted December 16, 2009 Share Posted December 16, 2009 Good to hear its all sorted Mart Quote Link to comment Share on other sites More sharing options...
martinmac Posted December 16, 2009 Author Share Posted December 16, 2009 I can now start to make some room in the garage. Quote Link to comment Share on other sites More sharing options...
AK350Z Posted December 16, 2009 Share Posted December 16, 2009 Wahey! glad to hear it at last Martin. Good job you haven't missed any roaster weather in the meantime. Quote Link to comment Share on other sites More sharing options...
martinmac Posted December 16, 2009 Author Share Posted December 16, 2009 Its only been 4 months, the birdview took 8 so things are getting quicker. Quote Link to comment Share on other sites More sharing options...
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