Marky Mark Posted July 12, 2006 Share Posted July 12, 2006 Double post.. Thread locked in favour of this one: http://www.350z-uk.com/forum/viewtopic.php?t=2863 Guys (and Gals) have to be honest and express my total dissatisfaction with my Zed and its (worse) dealer in Cardiff. I have owned the car for just over a year and I was initially seduced by its looks, handling and supremely grunty engine. Was upsold to a GT4 (didn't take much convincing!) as the best factory model, in Kuro. Unfortunately the car does do a lot of miles (23k p.a.)but that was the reason I went for the Zed and not a Boxster or similar, still £30K for a Japanse sports car is a lot of dough. Well I'm on my 3rd BOSE unit, the paintwork is frankly crappy quality and has had to be repaired under an (external) warranty and the seat leather on the driver's side is starting to look like a 5year old repmobile. It just seems to me like simple, basic flaws (poor ICE system, no paint/quality protection and "sensitive" cows) have ruined my experience. However, the dealer has taken the biscuit now. When I complained about the paintwork and interior they asked me to bring the car in for an inspection. Dutifully turned up (time off work again) only to be told that they don't do bodywork in Cardiff, I have to go somewhere else in South Wales and here's their number! When I calmly pointed out that I bought the car from them not the mob 30 miles away they seemed totally uninterested. Now the BOSE unit is faulty (again) and they want the car in to find out the serial number of the faulty unit THEY installed three months ago!! When the obvious question "don't you have the details of the unit you installed last time?" the response was no, they all have a different serial number! There have been other instances but I would be here for hours. All in all I expect this level of service if I had bought a bargain basement runaround, but not that of a company trying to win sales off the Germans (or even Italians!). Perhaps I am being unreasonable in my expectations but all in all its convinced me to sell the car and warn all my friends against buying. Damn shame but never again. The dealer (Wessex Garages) seems unwilling to recognise this poor service level let alone do anything about it. Link to comment Share on other sites More sharing options...
Chesterfield Posted July 12, 2006 Share Posted July 12, 2006 Double post.. Thread locked in favour of this one: http://www.350z-uk.com/forum/viewtopic.php?t=2863 Link to comment Share on other sites More sharing options...
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