Am i being unreasonable?

[R35LEE]

It's a funny one I have seen this before with guys buying their own stuff. Legally as you supplied the parts you don't have much of a leg to stand on i am afraid. Can we see some pics? Hope it gets sorted

[Sarnie]

I have 3 eBay shops and get sooooooooo wound up by some peoples complaints and certain words are like a red flag to a bull. I guarantee he got riled by:

 

Very annoyed

absolutely butchered

wonky

snapped

quickly gummed back

no decent plastic cements used

made plastic brittle

damage

completely unnececcesary

scrap plastic worth nothing

 

All very aggressive language all indicating that his work is either sub standard or poor at best. What he is doing is fighting fire with fire, responding in the same light as he feels you have attacked him. He probably feels backed into a corner too with you mentioning forums and reputations etc.

 

I'd respond with a very softly softly reply and try to gain a middle ground of responsibility e.g you didn't say he could butcher it but he never said he was going to leave the part unusuable etc? if that fails hit him with trading standards, local press, internet petions and a ****ing road block outside his place for a week!!

 

 

thanks for the advice

 

i'm rubbish at writing letters, but i was too chicken to phone direct as i didn't know how to phrase things with out blurting out "f*ing c**K" in a sentence. i thought writing might be a softer approach where i can think about what i can say and re word it several times. where as on the phone once you've said it you can't take it back, at least in a letter/email, you can delete and re type before sending.

 

 

hey sarnie do yuo want to write my full responce for me

 

A letter/email is always best as its a record of conversation.

 

 

I would happily write you a response although you may baulk at my hourly rate.........