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Nissan Dealer Refused to Use My Oil!!


AndWood

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I phoned up my local dealer today to book my car in for a P1 service and after quoting me £251 I mentioned that this price was a bit steep and advised that I would be supplying my own oil, they then refused to do the service as it was now Nissan's policy that they can only use their oil.

 

Has anyone else had this?

 

What sort of price should a P1 be?

 

I live in surrey by the way as I know the price can depend on where you live

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I phoned up my local dealer today to book my car in for a P1 service and after quoting me £251 I mentioned that this price was a bit steep and advised that I would be supplying my own oil, they then refused to do the service as it was now Nissan's policy that they can only use their oil.

 

Has anyone else had this?

 

What sort of price should a P1 be?

 

I live in surrey by the way as I know the price can depend on where you live

 

Ring TGM Sports in Fleet. You'll get a pleasant surprise. :thumbs:

 

edit: You'd have thougth they coul dhave come upwith better ideas on how to lose business :blush:

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I phoned up my local dealer today to book my car in for a P1 service and after quoting me £251 I mentioned that this price was a bit steep and advised that I would be supplying my own oil, they then refused to do the service as it was now Nissan's policy that they can only use their oil.

 

Has anyone else had this?

 

What sort of price should a P1 be?

 

I live in surrey by the way as I know the price can depend on where you live

 

Ring TGM Sports in Fleet. You'll get a pleasant surprise. :thumbs:

 

I was thinking about going to them, I just like to have the Nissan stamp in the book :blush: You would think in the current climate they would break your arms off to service your car! TGM's it is then

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This is news to me too, my dealers never had a problem using my own oil, as long as it met specifications.

 

Are times really that hard that dealers cant live without the daft profit margins they put on the standard crap oil they put in the cars?

 

As above, try a reccomended independent/specialist. If dealers are starting to take that kind of attitude with customers, they deserve to go under.

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Had a P1 yesterday with Nissan Basingstoke, no problems with them using my own oil and filter (used Mobil Synth from Opie), £171 for service. Could have saved a bit more if I'd told them to leave the screen wash alone! Doh, live and learn.

 

And they replaced my corroding wiper arms under warranty, which I was half expecting a battle over.

Try a different dealer, and mention the owners club so they may be more accommodating to avoid bad press on here.

 

tra

toffeeblock

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Had a P1 yesterday with Nissan Basingstoke, no problems with them using my own oil and filter (used Mobil Synth from Opie), £171 for service. Could have saved a bit more if I'd told them to leave the screen wash alone! Doh, live and learn.

 

And they replaced my corroding wiper arms under warranty, which I was half expecting a battle over.

Try a different dealer, and mention the owners club so they may be more accommodating to avoid bad press on here.

 

tra

toffeeblock

 

The strange thing was I mentioned that I was supplying my own oil before I asked the price, then when I said the price was steep compared to what other people had mentioned on the owners club but I guess it will be around £200 with my oil he suddenly got funny and said it was a new policy that they can't use owners oil.

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£119 P1 Nissan Chorley supplied my own oil. :)

I remember on my P3 last year i told Nissan not to change the oil as it was only done the day before,so they knocked over 60 quid off the bill. If i take it to them for the service i'll ask them to put my oil in and see how much they charge.

I normally get the oil changed every 3,000 miles by kwikfit who only charge me £40 for fully synthetic mobil, but i've bought some oil from Opie's and kwikfit want £30 to change inc filter using my oil.

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And they replaced my corroding wiper arms under warranty, which I was half expecting a battle over.

 

how old's your car mate?

 

It's an 04 so the warrenty is not an issue. I have already bought the oil off Opie (Silkoline PRO S 5 -40)

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Which dealer? I belive Ancasters in Croydon will let you supply oil as would Wilsons in Epsom, but I dont like them that much to recommend them!! Nothing wrong with servicing, I just had an issue just after I bought the car with the window motor!

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Which dealer? I belive Ancasters in Croydon will let you supply oil as would Wilsons in Epsom, but I dont like them that much to recommend them!! Nothing wrong with servicing, I just had an issue just after I bought the car with the window motor!

 

Could be its just the dealer trying a fast one. I guess they are only franchises aafter all. Nissan don't (i think) get a shar eof servicing profits

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Which dealer? I belive Ancasters in Croydon will let you supply oil as would Wilsons in Epsom, but I dont like them that much to recommend them!! Nothing wrong with servicing, I just had an issue just after I bought the car with the window motor!

 

It was Wilsons that said no, I'm not their biggest fan but as they are my most local and the fact it was only a P1 I thought I would give them a try.

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Which dealer? I belive Ancasters in Croydon will let you supply oil as would Wilsons in Epsom, but I dont like them that much to recommend them!! Nothing wrong with servicing, I just had an issue just after I bought the car with the window motor!

 

It was Wilsons that said no, I'm not their biggest fan but as they are my most local and the fact it was only a P1 I thought I would give them a try.

 

Ho hum.... nothing changes! They must have a stock of Oil they need to get rid of... Prepared to get slated on a forum for the sake of a few ££ profit they would have made on the oil! Stealers strike again!

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You should ask to see a copy of the policy...

 

Although I wold not go there on principle now... I do hate to pay a garage a couple of hundred quit for something I can do myself just to get a stamp.

 

How about a group buy on a rubber nissan stamp? :D

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EU law has tightened up on many of the dealer warranty scams. Your warranty cannot be voided if you use oil of the proper spec. Similarly it can't be voided if you go to a properly trained independent rather than a main dealer.

 

I'd fire of a letter to trading standards as a matter of principle and being British (ie having a moan!). Get names.

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