matth76 Posted February 15, 2009 Posted February 15, 2009 Since buying my car 2 and a half weeks ago from a Nissan main dealer I am still waiting to hear when I will get my spare key which I have already paid for. Is this normal to wait so long by a main dealer for a key?? At this rate is going to be over 3 weeks before I get my key. I then I have to drive two hours down the road to get it coded to my car at one of their other franchised dealers which is closest to me (when I have a nissan main dealer, although not of the same franchise, just two mins down my road). Does anyone have a number of head office so I can find out myself where my spare key is? Thanks for any help. Quote
martinmac Posted February 15, 2009 Posted February 15, 2009 Give Nissan customer services a shout if you want bud but to be honest two weeks is nothing for a main dealer. Quote
MITZ@CougarStore Posted February 15, 2009 Posted February 15, 2009 Have you called the dealer for progress... Quote
MITZ@CougarStore Posted February 15, 2009 Posted February 15, 2009 The Customer Service number for the Nissan Motor (GB) Ltd is 01923 899334 or e-mail at gb@nissan-services.eu Taken from... http://metafaq.nissan.co.uk/templates/n ... OD8HPMQKTU Quote
matth76 Posted February 15, 2009 Author Posted February 15, 2009 Have you called the dealer for progress... Every single day. The salesman never phones me back. I did manage to speak to him once this week and the previous week, between then it has me passing messages to his colleagues to phone me back but I never get a response. Thanks for the tel number CS. Quote
MITZ@CougarStore Posted February 15, 2009 Posted February 15, 2009 Have you called the dealer for progress... Every single day. The salesman never phones me back. I did manage to speak to him once this week and the previous week, between then it has me passing messages to his colleagues to phone me back but I never get a response. Thanks for the tel number CS. You're welcome, let us know how you get on... Quote
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