Ebized Posted November 6, 2008 Share Posted November 6, 2008 ISP with Pipex - were OK before Tiscali took over - and then just gone downhill. Since July they have failed to use the correct DD when seeking payment from my bank - and trying to sort out with the robotic answers out of Asia that get you nowhere now means I have the hassle of changing ISP. Getting the MAC code was like the proverbial blood from a stone. Still undecided about a replacement ISP - any recommendations are welcome to suit a home/sole trader user, but with a UK based customer help centre please Sky TV - I have put up with blips in the sound/picture since a replacement box was installed a while back, knowing there would be a hassle getting it sorted. Yesterday I 'lost' most of the SKY+ features, although strangely I could still access recorded programmes. After half an hour+ on their 0844 number today all the Asian woman had managed to do was to lose everything (including touring car action I had been saving ) In fact the woman was more interested in what the weather was like here (when I could understand her) than fixing the SKY problem. Then she had the gall to say I will have to pay £65 for a call-out + parts. Result: I have cancelled my £40 monthly subscription and I will get the new Humax recorder due out soon to use with Freesat and I can use the SKY+ dish. http://www.humaxdigital.co.uk/global/ne ... 081023.asp With a one off payment (looks like £300ish) and no monthly payments, together with Freeview (its got the Dave channel and some others, Freesat hasn't)) that will give me most of what I am interested in. Compared with £480 a year for SKY, Freesat seems a better prospect now - and their call centre is in Brighton. Got that off my chest Quote Link to comment Share on other sites More sharing options...
martinmac Posted November 6, 2008 Share Posted November 6, 2008 I am expecting to get flamed on this but I have everything with BT and love them. Only had one problem with a plug in and an engineer called the next day to fix it. I have bt wireless internet and bt vision. I can't fault it Colin. Quote Link to comment Share on other sites More sharing options...
Maccaman Posted November 6, 2008 Share Posted November 6, 2008 Should have tried our resident Sky insider (Louis). Quote Link to comment Share on other sites More sharing options...
Zedrush Posted November 6, 2008 Share Posted November 6, 2008 ISP with Pipex - were OK before Tiscali took over - and then just gone downhill. Since July they have failed to use the correct DD when seeking payment from my bank - and trying to sort out with the robotic answers out of Asia that get you nowhere now means I have the hassle of changing ISP. Getting the MAC code was like the proverbial blood from a stone. Still undecided about a replacement ISP - any recommendations are welcome to suit a home/sole trader user, but with a UK based customer help centre please Sky TV - I have put up with blips in the sound/picture since a replacement box was installed a while back, knowing there would be a hassle getting it sorted. Yesterday I 'lost' most of the SKY+ features, although strangely I could still access recorded programmes. After half an hour+ on their 0844 number today all the Asian woman had managed to do was to lose everything (including touring car action I had been saving ) In fact the woman was more interested in what the weather was like here (when I could understand her) than fixing the SKY problem. Then she had the gall to say I will have to pay £65 for a call-out + parts. Result: I have cancelled my £40 monthly subscription and I will get the new Humax recorder due out soon to use with Freesat and I can use the SKY+ dish. http://www.humaxdigital.co.uk/global/ne ... 081023.asp With a one off payment (looks like £300ish) and no monthly payments, together with Freeview (its got the Dave channel and some others, Freesat hasn't)) that will give me most of what I am interested in. Compared with £480 a year for SKY, Freesat seems a better prospect now - and their call centre is in Brighton. Got that off my chest My Aunti sends her apologies Quote Link to comment Share on other sites More sharing options...
stanski Posted November 6, 2008 Share Posted November 6, 2008 Know what you mean Colin - I am with Pipex also - may explain a few problems uploading to photo bucket type sites amongst other things!! Just invested in an Inverto IDL7000M PVR - Costco - £93 for 250GB hard drive - finally joining the present century!! Just freeview job but its enough for my needs! Mate tells me Zen is the best for broadband packages etc etc but its a bit pricey by comparision but never had any hassle when things have gone wrong? Will watch this thread myself as Pipex will be getting ditched when term finishes..... Quote Link to comment Share on other sites More sharing options...
Ian Posted November 6, 2008 Share Posted November 6, 2008 I've been with BT internet for a few years now. A bit more expensive thn some competitors but I'm happy with the service Quote Link to comment Share on other sites More sharing options...
Ekona Posted November 6, 2008 Share Posted November 6, 2008 I just ditched Pipex for Sky broadband. T'was a piece of cake, just rang the number and they sent me my MAC code in a day by e-mail and two days by mail. Switched over yesterday, only took a week. They legally have to give you your MAC code within five days now, so if they're not then they're breaking the law and could be worth reporting to OFCOM. Quote Link to comment Share on other sites More sharing options...
Renegade Posted November 6, 2008 Share Posted November 6, 2008 ISP try Zen Excellent service I have had an hours down time in a year and a half.You can have monthly contracts too.they do various packages.I just noticed they have been recommended as I typed this Oh well http://www.zen.co.uk/ Quote Link to comment Share on other sites More sharing options...
rtbiscuit Posted November 6, 2008 Share Posted November 6, 2008 . Quote Link to comment Share on other sites More sharing options...
Cara Posted November 6, 2008 Share Posted November 6, 2008 BT here too. No problems, great service, and just got a free Canon colour laser printer off them simply for agreeing to stay with them for Broadband for 12 months (which I probably would have anyway), bonus Quote Link to comment Share on other sites More sharing options...
sl114 Posted November 6, 2008 Share Posted November 6, 2008 Should have tried our resident Sky insider (Louis).1st Dec i will be. Im still MTV at the moment and still working! Damn the awards, i want to get off to the party! Quote Link to comment Share on other sites More sharing options...
M13KYF Posted November 7, 2008 Share Posted November 7, 2008 http://www.youtube.com/watch?v=s3_KnzawBWY Quote Link to comment Share on other sites More sharing options...
Ebized Posted November 8, 2008 Author Share Posted November 8, 2008 http://www.youtube.com/watch?v=s3_KnzawBWY I'm laughing, but boy that ain't far off the mark Quote Link to comment Share on other sites More sharing options...
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