Digsy Posted August 8, 2008 Share Posted August 8, 2008 I'm fitting some 17" wheels to my CRV and needed some new tyres. After a bit of research I decided on Event tyres who not only came in with a good price but did mobile fitting. You book on line and specify a date which would suit you. I asked for Saturday but got a call yesterday to say that it would be very difficult to arrange this Saturday and could I do Friday (today). I agreed and made arrangements to be in all day and move some stuff around. Their website says the fitter will ring at around 10:30 to confirm what time he would be there. 10:30 came and went. Then 11:00. Then 11:30. At midday I get bored and call them. "Sorry Sir, you're still on the Saturday list but we'll get to you at 9:00" - I had asked for slot not before 9:30... What muppets! They stress the convenience of their service on the website and then do nothing but f**k me around. I'll feed back on the service when they actually bother to turn up but anyone booking with them may want to bear this in mind. I've e-mailed a complaint to them but don't expect a response. Quote Link to comment Share on other sites More sharing options...
Digsy Posted August 8, 2008 Author Share Posted August 8, 2008 UPDATE: Got a phone call to apologise and see if I still wanted to go ahead. Told them yes but reminded them that I had said after 9:30. I was told that was fine and then rung back 2 mins later to be asked whether they can do it later in the morning, which turned out not to be the morning at all but lunchtime. Make your own minds up guys. Quote Link to comment Share on other sites More sharing options...
Chesterfield Posted August 8, 2008 Share Posted August 8, 2008 I ordered mine from blackcircles for delivery only and took to a local tyre fitter when it suite me. I dont envy your experience there Digsy. Quote Link to comment Share on other sites More sharing options...
Digsy Posted August 8, 2008 Author Share Posted August 8, 2008 I ordered mine from blackcircles for delivery only and took to a local tyre fitter when it suite me. I dont envy your experience there Digsy. Last time I bought tyres no-one round here would fit them for me... Quote Link to comment Share on other sites More sharing options...
GIXXERUK Posted August 8, 2008 Share Posted August 8, 2008 I ordered mine from blackcircles for delivery only and took to a local tyre fitter when it suite me. I dont envy your experience there Digsy. Last time I bought tyres no-one round here would fit them for me... that happens a lot mate, i have had problems getting tyres, exhausts and decats fitted in the past because i didnt buy them from the co i wanted to fit them Quote Link to comment Share on other sites More sharing options...
Chesterfield Posted August 8, 2008 Share Posted August 8, 2008 No problem round here - cost me less than a tenner to have four tyres taken off the rims and four new ones put on! and they took special care of the rims too! Absolute bargain of a place and excellent customer service. Quote Link to comment Share on other sites More sharing options...
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