rmmackfc Posted June 26, 2008 Share Posted June 26, 2008 I posted this on the forum sigs thread, but felt i needed to share my pain My 2 year old Toshiba 42" LCD TV decided to stop working on Friday 6th June. Turns out the display panel is goosed ££££££ Of course it's a year out of warranty. Anyway I had phoned Toshiba and they gave the authorised repairer a new panel free of charge and covered all costs. I never needed to complain, they replaced it no problems. I got the TV back yesterday and it worked ....... for 2.5 hours, then I had the right side of the picture go into darkness and super slow motion... ??? Looked bad, very bad. I phoned the repairer this morning and they can't pick it up until Monday morning... I decided to phone Toshiba again and they are waiting on authorisation to provide the latest 42" LCD to me as a replacement ... fingers crossed. Quote Link to comment Share on other sites More sharing options...
martinmac Posted June 26, 2008 Share Posted June 26, 2008 Have you tried googling the model, often its a known fault and as we know this makes it easier. Hope you manage to get the upgrade bud. Quote Link to comment Share on other sites More sharing options...
rmmackfc Posted June 26, 2008 Author Share Posted June 26, 2008 Like all technology, the latest model does what mine does only better I couldn't go any larger ... it's masseef as it is Quote Link to comment Share on other sites More sharing options...
rmmackfc Posted June 26, 2008 Author Share Posted June 26, 2008 Toshiba sending me a new TV 42XV505 Once again, customer service was top class. Quote Link to comment Share on other sites More sharing options...
Beavis Posted June 26, 2008 Share Posted June 26, 2008 Get a Panasonic plasma Quote Link to comment Share on other sites More sharing options...
Cool Hand Luke Posted June 26, 2008 Share Posted June 26, 2008 Result - well done dude When does it arrive? Quote Link to comment Share on other sites More sharing options...
rmmackfc Posted June 27, 2008 Author Share Posted June 27, 2008 Should get it the end of next week or the begining of the following. They only do pick ups on Wednesdays. Not too bothered. The funny thing is I'm getting an empty box sent to my house via DHL for the broken one. Quote Link to comment Share on other sites More sharing options...
Stew Posted June 27, 2008 Share Posted June 27, 2008 Great result there. Glad to know that customer service does exist! Quote Link to comment Share on other sites More sharing options...
sl114 Posted June 27, 2008 Share Posted June 27, 2008 Good result! I with other companies would offer the same service Quote Link to comment Share on other sites More sharing options...
rmmackfc Posted July 4, 2008 Author Share Posted July 4, 2008 New TV arrives Monday ... I have watched the Euros and Wimbledon on a 19" ... can't wait to be able to sit on my sofa and play the xbox! Quote Link to comment Share on other sites More sharing options...
martinmac Posted July 4, 2008 Share Posted July 4, 2008 Unwrap it carefully Quote Link to comment Share on other sites More sharing options...
rmmackfc Posted July 4, 2008 Author Share Posted July 4, 2008 ...bull in china shop comes to mind Quote Link to comment Share on other sites More sharing options...
rmmackfc Posted July 7, 2008 Author Share Posted July 7, 2008 Got a knock on the door Sunday morning ... "your new TV sir" .... eh is it Monday?!? .... cheers pal :yahoo::yahoo: Quote Link to comment Share on other sites More sharing options...
Stew Posted July 7, 2008 Share Posted July 7, 2008 Is it awesome then? Quote Link to comment Share on other sites More sharing options...
rmmackfc Posted July 7, 2008 Author Share Posted July 7, 2008 Oh yes ... my last TV was 1080i (was one of the first 1920x1080 TVs) ... this one is 1080p Quote Link to comment Share on other sites More sharing options...
Dan Posted July 8, 2008 Share Posted July 8, 2008 Toshiba sending me a new TV 42XV505Once again, customer service was top class. Toshiba are excellent, I have a 60 inch Tosh downstairs and a 42 inch upstairs in the "TV room". Both my kids have little Tosh's in their bedrooms. I also have two Toshiba DVD players. Excellent kit. Quote Link to comment Share on other sites More sharing options...
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