Jump to content

Do Not Reply to e-Mail Notifications


Stutopia

Recommended Posts

Hi Everybody

 

Recently we have had a glut of occurrences of people replying by email, to forum email notifications. In the expectation that it will go directly to the sender of the PM.

 

If you get an email from the Forum it is intended to let you know that something occurred on the forum, of which you've asked to be notified. You need to login and engage with the PM or thread, on the forum - you can't reply to the email notification and expect it to do anything.

 

If you do reply to the email, it sits in the admin inbox and the intended recipient does not see your message, nor get an alert that you have replied. This is a particular problem when buying items from traders and letting the other party know you have paid, or asking questions. It causes frustration and delays for both sides of the transaction.

 

I hope this message is clear, but if you do have any questions about how notifications work, please do post up below.

  • Like 2
Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

×
×
  • Create New...