Jake.Lowther Posted October 9, 2017 Share Posted October 9, 2017 Just dealt with them on the phone after having an issue with my order, I have to say they're a bunch of awesome guys. The American customer service over the phone is phenomenal compared to anyone I've dealt with over here. Quote Link to comment Share on other sites More sharing options...
Adrian@TORQEN Posted October 9, 2017 Share Posted October 9, 2017 Wait until you deal with the traders on this forum, they're absolutely awesome, nothing if you've seen so far in UK Quote Link to comment Share on other sites More sharing options...
Jake.Lowther Posted October 9, 2017 Author Share Posted October 9, 2017 52 minutes ago, Adrian@TORQEN said: Wait until you deal with the traders on this forum, they're absolutely awesome, nothing if you've seen so far in UK I'm yet to be impressed Adrian Quote Link to comment Share on other sites More sharing options...
NazMan Posted October 10, 2017 Share Posted October 10, 2017 (edited) 4 hours ago, Adrian@TORQEN said: Wait until you deal with the traders on this forum, they're absolutely awesome, nothing if you've seen so far in UK Total hyperbole Adrian, you refused to take my credit card details by phone in stark contrast to most of the other professional traders I have encountered! Edited October 10, 2017 by NazMan 1 Quote Link to comment Share on other sites More sharing options...
Sargara Posted October 10, 2017 Share Posted October 10, 2017 4 hours ago, NazMan said: Total hyperbole Adrian, you refused to take my credit card details by phone in stark contrast to most of the other professional traders I have encountered! Shots fired! Quote Link to comment Share on other sites More sharing options...
coldel Posted October 10, 2017 Share Posted October 10, 2017 Not open to a public slanging match here people, if you have problems deal with them in private please. Quote Link to comment Share on other sites More sharing options...
Jay84 Posted October 10, 2017 Share Posted October 10, 2017 (edited) I took credit card details over the phone for a customer once, they collected the car next day, rang the bank and had it reversed. Card policy is to auto refund over the phone payments due the lack of security. I too now refuse over the phone c/card payments. Edit: Not trying to stir or prolong and argument, sorry if it comes off that way. Edited October 10, 2017 by Jay84 Quote Link to comment Share on other sites More sharing options...
Jake.Lowther Posted October 10, 2017 Author Share Posted October 10, 2017 (edited) 36 minutes ago, Jay84 said: I took credit card details over the phone for a customer once, they collected the car next day, rang the bank and had it reversed. Card policy is to auto refund over the phone payments due the lack of security. I too now refuse over the phone c/card payments. Edit: Not trying to stir or prolong and argument, sorry if it comes off that way. Makes sense, surely that'd be the same for online form payments as well since no paper trail has to be left. And I've had bad experiences with a trader or two, but I'm not gonna name and shame them that's let's keep it clean like Codel said, I was just praising Z1Motorsports Edited October 10, 2017 by Jake.Lowther Quote Link to comment Share on other sites More sharing options...
Jay84 Posted October 10, 2017 Share Posted October 10, 2017 A lot of the time you have to answer a security question with mine, esp if its over a certain amount, or someone i've not traded with before. One of those enter the 3rd 4th and 5th letters jobbies. Quote Link to comment Share on other sites More sharing options...
-G- Posted October 10, 2017 Share Posted October 10, 2017 I know Jon Parnham who owns Z1, he's a very decent guy. Also helps he owns a 350z Nismo so he understands exactly where his customer base comes from. Quote Link to comment Share on other sites More sharing options...
Jake.Lowther Posted October 10, 2017 Author Share Posted October 10, 2017 3 hours ago, -G- said: I know Jon Parnham who owns Z1, he's a very decent guy. Also helps he owns a 350z Nismo so he understands exactly where his customer base comes from. We'll if you talk to him anytime soon tell him to keep doing what he's doing they did me a massive favour. Quote Link to comment Share on other sites More sharing options...
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