Thermalp4 Posted April 27, 2017 Share Posted April 27, 2017 Well what a total shocker . Absolutely ruined my collection day today. Had a 12.45pm appointment today with Sandicliffe Nissan to take delivery of my brand new 370z nismo. I was 30 mins early so I'll give them that. Car was on the forecourt ready for collection all nice and shiny anyway. Waited for salesman to finish his current appointment and then he came to me. Paid for the car, done the required paperwork, taxed it online and then I was ready. Got in the car and noticed the mats had been taken out. Ok I thought: I'll just start it up and go through a few things. Start the car. Warning light is on along with tyre pressure monitor light. They wouldn't go off. Called salesman. He had a look. Said it needed to to be reset so needed to go round the back into the workshop. At this point the car started to shake a bit and sound rough. Salesman got in to take it around the back and the engine cut out. Wouldn't start. Run out of petrol. Seriously. I then proceeded to wait an hour while a tech went to the garage and brought a jerry can back and put petrol in. Car went back into the workshop to have light re set. Came back. Salesman explained it's been done but the light will remain on for about 6-8 miles then extinguish. At this point I was so miffed off I just wanted to get on the road and start the 4 hour drive home. Home now. Light still on. After reading online it's looks like it has to go back into a dealer to be sorted. Total shambles. I think they were punishing me because I refused to pay the £89 admin fee added to the £30k I paid for the car. Said the admin fee was for prepping the car and doing HPI checks etc. HPI? On their own brand new car. Wasn't paying that. All in all a pretty crap experience. Good job the car is awesome. Quote Link to comment Share on other sites More sharing options...
SHEZZA Posted April 27, 2017 Share Posted April 27, 2017 Welcome along,sorry to hear about this. 30 k why on earth hasn't it got a full tank , really ! I'd be checking that the transport blocks have been taken out of the springs as that seems to be a common failure. Quote Link to comment Share on other sites More sharing options...
Thermalp4 Posted April 27, 2017 Author Share Posted April 27, 2017 I made sure they were out thanks to the info on here so that's was a bonus. Just not happy that I have to go back to dealer now to have the TPMS fixed. 1 Quote Link to comment Share on other sites More sharing options...
Keyser Posted April 27, 2017 Share Posted April 27, 2017 Sorry to hear you had a bad start to owning an awesome car that just sux Hope it's all fun from here on in 1 Quote Link to comment Share on other sites More sharing options...
Cray Z Posted April 27, 2017 Share Posted April 27, 2017 That's a real shame bud. I picked mine up today too and it was on fumes. Nissan don't give you mats or fuel. You have to grovel for it and then you might get a discount. I grovelled and they threw in the mats. No fuel tho.. it was quite literally empty. Was yours a westway? Got to ask tho, why did you buy it 4hrs away from where you live? Which light stayed on? Warning or tyre pressure? Sent from my SM-G920F using Tapatalk 1 Quote Link to comment Share on other sites More sharing options...
Thermalp4 Posted April 27, 2017 Author Share Posted April 27, 2017 Hi mate. I got mats in the end because I said they were in the photos on the ad online. This dealer had a big discount on the car. Reduced from 39k to £29895. Nowhere around by me had anything close. It's the TPMS light that's on. It flashes for a bit then stays on constant. For what I've read online it needs to go into a dealer. Quote Link to comment Share on other sites More sharing options...
nrenz123 Posted April 27, 2017 Share Posted April 27, 2017 I had a 17 Nismo as a loan car, had the exact same issue with the tyre pressure sensor playing up. 1 Quote Link to comment Share on other sites More sharing options...
Cray Z Posted April 27, 2017 Share Posted April 27, 2017 Hi mate. I got mats in the end because I said they were in the photos on the ad online. This dealer had a big discount on the car. Reduced from 39k to £29895. Nowhere around by me had anything close. It's the TPMS light that's on. It flashes for a bit then stays on constant. For what I've read online it needs to go into a dealer. Wow!! That's a cracking deal! It's a nismo I take it? I paid more than that with employee discount. Sounds like it was well worth the 4hr drive then. Can't u take it to your local dealer? Mine is going back tomorrow as there is a clunky noose when you drop the clutch at low speed to change gear. Almost like the gearbox is hitting the exhaust. On the bright side i get another one as a courtesy car Sent from my SM-G920F using Tapatalk Quote Link to comment Share on other sites More sharing options...
Cray Z Posted April 27, 2017 Share Posted April 27, 2017 Oh.. when was yours registered? Sent from my SM-G920F using Tapatalk Quote Link to comment Share on other sites More sharing options...
Thermalp4 Posted April 27, 2017 Author Share Posted April 27, 2017 (edited) Hi mate. I got mats in the end because I said they were in the photos on the ad online. This dealer had a big discount on the car. Reduced from 39k to £29895. Nowhere around by me had anything close. It's the TPMS light that's on. It flashes for a bit then stays on constant. For what I've read online it needs to go into a dealer. Wow!! That's a cracking deal! It's a nismo I take it? I paid more than that with employee discount. Sounds like it was well worth the 4hr drive then. Can't u take it to your local dealer? Mine is going back tomorrow as there is a clunky noose when you drop the clutch at low speed to change gear. Almost like the gearbox is hitting the exhaust. On the bright side i get another one as a courtesy car Sent from my SM-G920F using Tapatalk Yeah it was a good deal for a Nismo I thought. They had 3 of them there. The car is amazing. Totally different from what I've just come from. I'll take it to my local dealer assp. I reckon they knew it wouldn't resolve itself and couldn't be bothered to sort it and knew I didn't live local. Hope you get yours sorted mate. Shouldn't be much I don't expect. Edited April 27, 2017 by Thermalp4 Quote Link to comment Share on other sites More sharing options...
ioneabee Posted April 27, 2017 Share Posted April 27, 2017 fuel and mats should all be agreed / negotiated for before you even arrange a pickup date - thats something I hammer home when they're still trying to get me to sign Quote Link to comment Share on other sites More sharing options...
Thermalp4 Posted April 27, 2017 Author Share Posted April 27, 2017 Will remember that for next time! Quote Link to comment Share on other sites More sharing options...
ioneabee Posted April 27, 2017 Share Posted April 27, 2017 depends how desperate they are, but on my latest I had mats, full tank and 5 years servicing Quote Link to comment Share on other sites More sharing options...
Thermalp4 Posted April 27, 2017 Author Share Posted April 27, 2017 When I phone the dealer manager tomorrow I'll push for a free service. If this ends up being a big fix and not something quick I'll want something off them. Quote Link to comment Share on other sites More sharing options...
ioneabee Posted April 27, 2017 Share Posted April 27, 2017 remember though, that the 1st service is free anyway (or should be) as I recall I may be wrong ?? Quote Link to comment Share on other sites More sharing options...
Thermalp4 Posted April 27, 2017 Author Share Posted April 27, 2017 Is it? I didn't know that. Didn't exactly get an explanation of anything really. Too many issues. Quote Link to comment Share on other sites More sharing options...
formatzero Posted April 27, 2017 Share Posted April 27, 2017 That's very poor service,these dealers don't deserve the business ! 1 Quote Link to comment Share on other sites More sharing options...
Mikevv Posted April 27, 2017 Share Posted April 27, 2017 (edited) Can I be rude and ask if the car was brand new? The reason I ask is because I got my car brand new 2 weeks ago, dealer asked if I wanted carpets in mine - for £65. I said no thanks. They offered to fill my car, and I pay them back - again, no thanks! So they should have offered them to you, speaking from my experience. Got to collecting the car, nothing was overly wrong apart from my passenger window needing resetting, 1 minute job thanks to the forum They gave me the car with so little fuel the DTE said 0 and was flashing hahaha Other than that it was all good, and have put near 500 miles on her in about 10 days Edited April 27, 2017 by Mikevv Quote Link to comment Share on other sites More sharing options...
Strudul Posted April 27, 2017 Share Posted April 27, 2017 Can I be rude and ask if the car was brand new? brand new 370z nismo. Quote Link to comment Share on other sites More sharing options...
Thermalp4 Posted April 28, 2017 Author Share Posted April 28, 2017 Car was a brand new Pre Reg. 3 miles on it. Thing is now I can't expect my local dealer to sort it for me there and then, I'll have to book it in. At least it doesn't prevent me driving it I suppose. Just hope it's nothing major. Quote Link to comment Share on other sites More sharing options...
Ebized Posted April 28, 2017 Share Posted April 28, 2017 (edited) Given the shocking prep you experienced you better check the spring transit packers have been removed: http://www.350z-uk.c...ransit-packers/ On the petrol issue, I do wonder how many dealers would put in Super unleaded so for me as long as the there was enough to get to a petrol station and add the correct grade I would be quite happy not to stomp up the £100 or so to the dealer so to not have full tank of 95 octane. Charging for mats with no discount is taking the mickey...... Edited April 28, 2017 by Ebized 1 Quote Link to comment Share on other sites More sharing options...
Cray Z Posted April 28, 2017 Share Posted April 28, 2017 Hi mate. I got mats in the end because I said they were in the photos on the ad online. This dealer had a big discount on the car. Reduced from 39k to £29895. Nowhere around by me had anything close. It's the TPMS light that's on. It flashes for a bit then stays on constant. For what I've read online it needs to go into a dealer. Wow!! That's a cracking deal! It's a nismo I take it? I paid more than that with employee discount. Sounds like it was well worth the 4hr drive then. Can't u take it to your local dealer? Mine is going back tomorrow as there is a clunky noose when you drop the clutch at low speed to change gear. Almost like the gearbox is hitting the exhaust. On the bright side i get another one as a courtesy car Sent from my SM-G920F using Tapatalk Yeah it was a good deal for a Nismo I thought. They had 3 of them there. The car is amazing. Totally different from what I've just come from. I'll take it to my local dealer assp. I reckon they knew it wouldn't resolve itself and couldn't be bothered to sort it and knew I didn't live local. Hope you get yours sorted mate. Shouldn't be much I don't expect. The reason they can't be bothered is because they don't have much margin in the car and are really selling at cost (ish). Hence there is no really incentive to spend time on yours. In terms of getting mats, fuel or a free service, i strongly believe you won't get any of them. The reason i say that is because i got mine on the employee deal, which means all of their margins are taken out of the sale. In turn, they were reluctant to give me anything. I had to speak to the main manager to get the mats, fuel was a definite no no! they literally put a drop in it for delivery. My car had 2 miles on it (odometer) and the fuel gauge was reading zero miles when i started the car. The sales man even shamelessly said that he'd better let me go, as he didn't want me conking out lol!!! As long as they sort your's out locally its ok i guess Mine is going back in a few hours. I think you may have missed my question earlier, was your car preregistered before April? Quote Link to comment Share on other sites More sharing options...
Richf Posted April 28, 2017 Share Posted April 28, 2017 (edited) Sounds like a faulty TPMS sensor , if you set all the tp to 35psi it should go off once you get over 30mph , the tpms sensors on Nissans are coded to the car so the ECU knows which one it cant see , shocking really as its very easily sorted , glad you didnt pay for the new car prep as they clearly didnt do it . Check for the transit blocks on the suspension as well Enjoy your new car Edit sorry as its a Nismo not sure what the pressures should be so check Edited April 28, 2017 by Richf Quote Link to comment Share on other sites More sharing options...
rabbitstew Posted April 28, 2017 Share Posted April 28, 2017 On the petrol issue, I do wonder how many dealers would put in Super unleaded I had a nearly new 370z Roadster as a courtesy car once and sure enough it was empty and needed filling up. I put super unleaded in it, but I noticed in the glove box loads of receipts which showed that their sales team had been filling it up with normal unleaded. Quote Link to comment Share on other sites More sharing options...
Toon Chris Posted April 28, 2017 Share Posted April 28, 2017 I don't know if it is the same on the 370 as it is on my Infiniti (which is based on the 370) but the TPMS will also warn if the tyre pressure goes too high as well as too low. After an hour on the motorway this tended to happen a lot until I worked out what the problem was! Quote Link to comment Share on other sites More sharing options...
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