GMballistic Posted October 16, 2015 Share Posted October 16, 2015 Thanks for the posts guys. GMBallistic - that sounds a nightmare! Thing is, about returning it to them, I just don't trust them at all. They'll probably do something even worse! Still pretty interested to know what a rebuild would cost? When I say return it to them I mean for them to keep and refund you your money if you can get them to do that. Oh and it was a nightmare ~ loved my Subaru as it was truly a car I had always wanted since being a child and had watched Colin McRae & later Richard Burns drive in the WRC's. Unfortunately it had a catalogue of things go wrong with it during my ownership despite pouring all my love, attention & money into it. That is the way sometimes though. Quote Link to comment Share on other sites More sharing options...
catman Posted October 16, 2015 Share Posted October 16, 2015 I think that you should inform your credit card provider what has happened and that you want to reject the car. They will be able to put a lot more pressure on the Dealer than you. It may be easier and faster to do this rather than going through the court process. You can always fall back on that if all else fails. Tim Quote Link to comment Share on other sites More sharing options...
jimboy2 Posted October 16, 2015 Share Posted October 16, 2015 Please Tell me this isn't junction 17? 1 Quote Link to comment Share on other sites More sharing options...
Oggieteepo Posted October 16, 2015 Share Posted October 16, 2015 I stand corrected on the credit card front by the looks of things http://www.which.co.uk/consumer-rights/problem/can-i-claim-on-my-credit-card-when-something-goes-wrong Quote Link to comment Share on other sites More sharing options...
Speedway Fan Posted October 16, 2015 Author Share Posted October 16, 2015 jimboy2 - it's not Junction 17, it's a few junctions south. Quote Link to comment Share on other sites More sharing options...
Speedway Fan Posted October 16, 2015 Author Share Posted October 16, 2015 Oggieteepo - thank you for the link, I think it might prove to be pretty useful that I used the credit card! Quote Link to comment Share on other sites More sharing options...
davedutch Posted October 17, 2015 Share Posted October 17, 2015 You shul get in the habit of always using the credit card, even if it's just for a deposit, letters from credit card companies will always carry more weight than from you. You can also tackle them from two fronts simultaneously, most companies will back down fairly quickly when faced with this. Good luck. Quote Link to comment Share on other sites More sharing options...
-Bradders- Posted October 17, 2015 Share Posted October 17, 2015 Might not help but my engine is being rebuilt this week at the price of 1k labour + parts and thats for a full strip down inspection rebuild and replace engine in and out too. And if i wanted i coukd stand there and watch him do it lol. Quote Link to comment Share on other sites More sharing options...
Oggieteepo Posted October 17, 2015 Share Posted October 17, 2015 It's worth noting that the link is about the consumer goods act which is the new act so it might be that we need to check the sales of goods act and the point where each act can be used in this circumstance, such as will it be the transaction date or the rejection date etc. I have a friend who is a solicitor so I threw it her way to see what she has to say, if she comes up with anything I will let you know. It might be a good starting point anyway. Quote Link to comment Share on other sites More sharing options...
Ekona Posted October 17, 2015 Share Posted October 17, 2015 It's all about satisfactory quality, and clearly this isn't. That was the core of the SOGA, still applies to the CGA so I don't see any issues. Quote Link to comment Share on other sites More sharing options...
Speedway Fan Posted October 17, 2015 Author Share Posted October 17, 2015 Thanks for all the great responses. davedutch - I'm going to write to the credit card people today. Bradders - sounds good, I'd be really interested to know how I goes and what the issue was with your engine. Oggieteepo - thanks for posing the question to her, that's great. Quote Link to comment Share on other sites More sharing options...
Ricey Posted October 17, 2015 Share Posted October 17, 2015 I tell you what.....to murder a perfectly healthy zed engine in 2 weeks would take epic proportions of spazness. How they can even try to argue it is beyond me! Sent from my SM-G900F using Tapatalk 1 Quote Link to comment Share on other sites More sharing options...
Speedway Fan Posted October 17, 2015 Author Share Posted October 17, 2015 Thanks Ricey. Would've been a good effort to destroy it in a couple of hundred miles! Quote Link to comment Share on other sites More sharing options...
Sargara Posted October 17, 2015 Share Posted October 17, 2015 Please Tell me this isn't junction 17? lol my thoughts initially too! Quote Link to comment Share on other sites More sharing options...
Carbon.Ninja Posted October 18, 2015 Share Posted October 18, 2015 Thanks so much for all the replies so far. Justthejedi - it's an independent place, quite big and has everything from cheap cars, right up to Ferraris. With hindsight, I didn't feel great about the place or the people at the time. I'm not sure about trading standards, the local council don't even seem to have it any more on their website! Nowhereboy - I'm not sure if I should name them on here yet if it could end up getting legal? But it's a mile off the A1 in Beds and it's quite big. Ekona - thanks ever so much for taking the time to write all that. It does look a credible way to try and not be out of pocket, but the flaw in the plabn is that I lose the car! I'm also reluctant to put in on a truck for the third time and take it back. They'll probably just bring it here again! But I'm going to have a good think about what you've said. Attak Z - Thanks. Much love for the Vulcan too. davey_83 - The 'warranty' is just a box on the sales invoice, supposedly underwritten by themselves, rather than an actual package from somewhere reputable. leonk - I definitely want the car and want to fix it. But still, feel pretty short changed! Am I correct in thinking, the place you bought the car was in a residential area. It also has a few green house within the compound? If so I have went to see the car as someone else on here was looking at it also as I warned him about the car.... It has big brake kit, GT4 version asking for about £8k mark? 我從使用 Tapatalk çš„ Nexus 6 ç™¼é€ Quote Link to comment Share on other sites More sharing options...
docwra Posted October 18, 2015 Share Posted October 18, 2015 Great advice already on here and very sad to hear. I would consult a solicitor immediately and get them to begin proceedings for me personally. You dont need a solicitor (and the cost), you can just return the car, get your money back and move on. I did it on an Evo where the bottom end went 2 hours after buying it, its in the Sale of Goods act. 1 Quote Link to comment Share on other sites More sharing options...
catman Posted October 18, 2015 Share Posted October 18, 2015 That's easy to do when the Dealer co-operates. From the OP's post, this isn't going to happen. That's why I suggested going to the credit card supplier first. No cost and a lot more clout than the OP. Tim Quote Link to comment Share on other sites More sharing options...
Juggalo Posted October 18, 2015 Share Posted October 18, 2015 (edited) The weapons available in your arsenal when a retailer doesn't co-operate are considerable; and cheap or free. It's just that few people know what those weapons are until they're advised. I've beaten many a retailer/delaer/garage into submission using the SOGA and MCOL from my the comfort of my couch. No solicitors needed Edited October 18, 2015 by Juggalo Quote Link to comment Share on other sites More sharing options...
fake ben taylor Posted October 18, 2015 Share Posted October 18, 2015 I might be wrong but i belueve if you made part payment for the car on credit card then the whole cost of thr car is covered by the cards insurance. If be ribging cc company about checking the above and then refusing the car and claiming money back via cc company Quote Link to comment Share on other sites More sharing options...
Tom-89 Posted October 18, 2015 Share Posted October 18, 2015 I've been through this before when the gf bought a Mazda 3, had over 100k on when we bought it, not main dealer and turbo went after 2 months, spend many letters to the dealer, £800 for a new turbo before being told the engine would need replacing, more letters, refusal to do anything etc etc. used trading standards and the SOGA and got full amount for car plus all expenses back. took a while but got there. as someone else said send them everything recorded delivery and keep copies for yourself, as it's within 6m from date of sale it's on them to prove that it was fully working when they sold it rather than you prove it was damaged when you bought it. if they're a big place then i doubt they're going to close down over the possibility of refunding for an 8k car 1 Quote Link to comment Share on other sites More sharing options...
Jeff king Posted October 18, 2015 Share Posted October 18, 2015 I had a similar problem with a vw golf I brought from what seemed like a respectable company at the time. Like yours, the car developed faults which were underlying problems when I brought it but wernt straight away noticeable. Anyway, after handing the car back for the garage to repair it which they never did, I took it to an independent garage to get a list of faults with it. To cut a very long story short I contacted trading standards regarding the compromise of safety on the car at time of sale. I also had to contact my credit card company and the ombudsman. In the end there was no need for court action from my side and I received all of the money I'd paid for the car in full. In the meantime since all that happened which took the best part of 8-10 months the trading standards have been investigating the garage regarding their dodgy dealings involving my case and many more unsuspecting and unfortunate customers and are putting together a case in which to prosecute. Well I hope this helps. Quote Link to comment Share on other sites More sharing options...
Speedway Fan Posted October 18, 2015 Author Share Posted October 18, 2015 Thanks so much for all the replies so far. Justthejedi - it's an independent place, quite big and has everything from cheap cars, right up to Ferraris. With hindsight, I didn't feel great about the place or the people at the time. I'm not sure about trading standards, the local council don't even seem to have it any more on their website! Nowhereboy - I'm not sure if I should name them on here yet if it could end up getting legal? But it's a mile off the A1 in Beds and it's quite big. Ekona - thanks ever so much for taking the time to write all that. It does look a credible way to try and not be out of pocket, but the flaw in the plabn is that I lose the car! I'm also reluctant to put in on a truck for the third time and take it back. They'll probably just bring it here again! But I'm going to have a good think about what you've said. Attak Z - Thanks. Much love for the Vulcan too. davey_83 - The 'warranty' is just a box on the sales invoice, supposedly underwritten by themselves, rather than an actual package from somewhere reputable. leonk - I definitely want the car and want to fix it. But still, feel pretty short changed! Am I correct in thinking, the place you bought the car was in a residential area. It also has a few green house within the compound? If so I have went to see the car as someone else on here was looking at it also as I warned him about the car.... It has big brake kit, GT4 version asking for about £8k mark? 我從使用 Tapatalk çš„ Nexus 6 ç™¼é€ Hi Carbon.Ninja - sounds like the place and the car. I dread to think what your warning was? Be good to know. 1 Quote Link to comment Share on other sites More sharing options...
Speedway Fan Posted October 18, 2015 Author Share Posted October 18, 2015 Thanks docwra, catman, Juggalo, fake ben, Tom and Jeff for your thoughts. Given the way they've behaved, I'd be surprised if I was the only one who's been had by them. It seems like the consensus is to refuse it and try to get the money back through the credit card. It's a shame, as I really would like to keep the car! Quote Link to comment Share on other sites More sharing options...
ioneabee Posted October 18, 2015 Share Posted October 18, 2015 keeping the car and trying to get it repaired - just not worth the extra hassle - get rid and follow the good advice above Quote Link to comment Share on other sites More sharing options...
Carbon.Ninja Posted October 20, 2015 Share Posted October 20, 2015 Thanks so much for all the replies so far. Justthejedi - it's an independent place, quite big and has everything from cheap cars, right up to Ferraris. With hindsight, I didn't feel great about the place or the people at the time. I'm not sure about trading standards, the local council don't even seem to have it any more on their website! Nowhereboy - I'm not sure if I should name them on here yet if it could end up getting legal? But it's a mile off the A1 in Beds and it's quite big. Ekona - thanks ever so much for taking the time to write all that. It does look a credible way to try and not be out of pocket, but the flaw in the plabn is that I lose the car! I'm also reluctant to put in on a truck for the third time and take it back. They'll probably just bring it here again! But I'm going to have a good think about what you've said. Attak Z - Thanks. Much love for the Vulcan too. davey_83 - The 'warranty' is just a box on the sales invoice, supposedly underwritten by themselves, rather than an actual package from somewhere reputable. leonk - I definitely want the car and want to fix it. But still, feel pretty short changed! Am I correct in thinking, the place you bought the car was in a residential area. It also has a few green house within the compound? If so I have went to see the car as someone else on here was looking at it also as I warned him about the car.... It has big brake kit, GT4 version asking for about £8k mark? 我從使用 Tapatalk çš„ Nexus 6 ç™¼é€ Hi Carbon.Ninja - sounds like the place and the car. I dread to think what your warning was? Be good to know. I found your introduction post and it was the same car for sure. The car was priced very attractive for GT4 I must say hence I went to see it and of course the colour as well. Here is what I seen when I saw it :- 1) Interior was messy with GPS sensor hanging on the rear brace 2) one side of the car was re-sprayed. As I can see some orange peel. And it wasn't to high standard 3) steering wheel was off center and I saw the repair on one side put 2 together.. Hence I walked away. 4) Those guys there were not too friendly, especially when I told them what I saw about the car. Sorry go hear your ordeals with them, and hope you get it sorted soon. 我從使用 Tapatalk çš„ Nexus 6 ç™¼é€ Quote Link to comment Share on other sites More sharing options...
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