But he has had to do courses that cost money to be able to put him into a position where he can sign something off, hence the monetary cost of the training/knowledge has to be considered. There's other paperwork involved as well, such as invoicing, filing, receipting etc. What I'm trying to say is that they have to charge to cover themselves from a financial POV, and their minimum charge is £45 which means they don't lose on other jobs that take 62mins to complete all-in. Look at it from a business view, not just a alwight-geezer-back-hander-in-yer-pocket-yeah-diamond-mate one.