Best of luck Dan.
My opinion is that the way you treat people makes the sale.
An example. A mate of mine has been hunting high and low for a Galaxy (he has 5 kids). He used the Autotrader site and kept phoning places up and getting messed about as he'd turn up and they'd have gone. He did say they were really hard to get as they sell fast (there you go Dan...buy diesel people carriers) Anyway he phoned a garage in Newcastle (175 miles away) that had one.
Anyway...
The fella says, sorry we're not open on Sundays
My mate says, I was thinking of travelling down with the kids to have a look
So basically the guys gives my pal his mobile number and says call me when your near Newcastle. Car test driven and bought, kids given juice and crisps etc...
My mate says, it was the guys attitude and knowledge that made the sale... he never knew what the place looked like before he got there.