In February, I paid for a part that is generally accepted as being an "off the shelf" part and not custom made. I paid £280 as requested via bank transfer.
As far as I was aware, this part had already arrived as it was needed for another part of the job being done.
I found out about 6 weeks ago that it had never arrived.
For the last 6 weeks, its been "due in Friday" "in Customs" "Due in any day" god knows how many times!
Today, I find out that apparently the "small" parts required to build this will be in Friday and then it will ship same day to me & I'll have it on Tuesday.
Personally, I just want a refund now. After 6 months I feel i'm perfectly entitled to request that.
I've asked my supplier for a refund but I'm expecting him to say no, so whats the best way for me to get my money back?
Sorry if its all a bit vague, but there's a possibility the whole thing is heading down the legal route so I don't want to say anything too much.