Sorry if you read this Adam, it was supposed to read, but message lost missed in my haste that you are a good example of a big trader with a professional approach and excellent customer service despite being based across the pond and with alot of input into the forum
Not to mention patience with undecisive customers like myself. i have made my final list now after getting some stuff here and plan to proceed with outstanding minus these soon
Thats better. Adam deals with a lot of clubs this side and his side of the pond, so definately not a small time trader, and does a fine job to boot (get in that gratuitous post to make sure my order gets in the post sharpish )
TBH I think all the traders sometimes get a bit overwhelmed and while I cant speak for Envy or Opie, sometimes things are out of their control. One thing I do think though, is that the customer should always be kept up to date if things arent right.