I've recently (just 4 weeks ago) bought a car from Greg at Tradelink, my third time to the garage so could have very easily have branded me a time waster or test-pilot but absolutely cannot fault the service I recieved. From point of arrival to looking over a number of cars, him chasing me up a few days later with a new deal and being more than happy to twiddle things and arrange everything to make my car perfect for me to take away. I know you listed the little faults, boot struts etc.. Did you talk to greg about these? I mean I got a better price then it was up for sale for, fantastic clean car, cash back on my trade in and he arranged for me to have two new front windows fitted, new air vents, new boot struts and allowed me to bring some parts to him and get them fitted by his mechanic when I picked the car up. Couldn't give the chap less than 10 out of 10. I've been around a lot of garages main dealer and little independents and I can honestly say the service at tradelink surpassed every other garage I visited. Very no nonsense enthusiast owned garage and comparing it to my experience splashing out 20k cash with a friend at Junction 13 on a 370z all I can say is I don't know why anyone would ever want to go somewhere other than tradelink. I'm sorry you've had a bad experience and I'm not sure if it was greg you dealt with or one of his colleagues but I hope you don't write the garage off as myself and clearly a few other members here have had really great service from the guys there. I do however wish you the best of luck finding you're new zed elsewhere. Hope its the one for you