Oh mate I really do feel your pain, Shitty Link as they are affectionately known in this household are completely useless. One of my suppliers uses them, it took 4 days to deliver stock to me on a next day basis, it's only 11 miles a way I couldv'e walked there and back in a day!!!! When said customer rang the local Shitty depot they told him, after he had disappeared into a telephonic abyss for 20 minute or so, that the depot was so full of parcels they had no idea where mine was
Then Hermes, don't you mean Herpes?, "no we're a carrier" ha ha told us they'd left a package inside our garage, no way, all the doors have security locks on them
Go to the pub Dave, it'll be for the best mate.
Next year Joy and I are ordering everything on November 1st or giving everyone vouchers!!!