How to have your car checked by Nissan dealership for a recall on steering lock:
1. Book appointment with WMLG Mill Hill (after half an hour conversation, where you have to explain there is a recall, see previous posts)
2. Drive the car in, go to the reception.
3. A lady comes and tell you to sit down, get coffee or tea and takes your key
4. 4 minutes later a front desk guy in white shirt comes to tell you your car is fine, there is no recall on it or it has already been fixed (after I've been called to have the car done)
5. You explain the problem again, show links and text from Nissan GB
6. He then goes, hands the key to a Nissan "technician" (I guess), he drives the car round the back, still outside in the court yard, reads the chassis number and goes away
7. He comes back after few minutes, drives the car back in the front and had over the keys to the front desk guy
8. Front desk guy comes back to me, says the car has been thoroughly checked and it's absolutely fine, the parts number fitted correspond to what it should be, according to the recall
9. Go home, check the recording and watch very surprised how the car hast just been driven round the back without being put on the ramp, opening the bonnet, etc.
Am I stupid or this is very wrong? What to do next?
Short version video available here: