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Adrian@TORQEN

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Everything posted by Adrian@TORQEN

  1. Reply from ARK Performance: Hi Adrian, Our 370z GRiP Exhaust does not fit the Convertible and Nismo Model. The GRiP exhaust interferes with some brace bars near the differential in the rear. If you check our website when you click on the specification tab we list it not fitting the Convertible and Nismo model. For the Nismo model our DT-S Exhaust will fit. This is the DTS he's referring to: https://arkperformance.com/index.php?route=product/product&product_id=3&search=370z
  2. I still think the mid pipes were swapped, I remember Taras @ RTP having the same problem trying to fit one for our customer. Swapped the pipes correctly and all aligned perfectly fine. Ark only does one version for the 370z, see here: https://arkperformance.com/index.php?route=product/product&product_id=2&search=370z I will however email them to confirm if they do a new version with "Nismo fitment".
  3. It was fitted wrong, very easy to swap parts the wrong way, not properly labeled.
  4. Yes, but the same applies with the quality, carbon and perfect fitment... Read what Luke said in his first post, the amount of hours required to make it fit.
  5. We have these in stock, with carbon top, ready to ship today, in case you want new, see here: https://www.torqen.uk/nissan/370z/body-styling/exterior/18381-370z-fly1-motorsports-ams-rear-trunk-spoiler.html#/_material-carbon_fiber_top
  6. https://www.torqen.uk/nissan/350z/engine/oil-pans-spacers/12648-350z-nissan-oem-upper-oil-pan-11110-ac70a.html
  7. Braum Racing Alpha X, available to pre-order now, shipping to UK end of September.
  8. Hi, Go for the HFCs, they’re quieter than the HELMZ and you will pass MOT, too.
  9. 370z Crown Carbon Craft rear fenders / quarters are now available in Europe via TORQEN, the exclusive distributor for CCC. Lead time is currently around 5-6 weeks. Link: https://www.torqen.uk/nissan/370z/body-styling/exterior/20709-370z-crown-carbon-craft-carbon-fibre-rear-fenders-oem-size.html
  10. Wow, thanks a lot Josh! Always happy to help where and when I can.
  11. Ummm, this is one of those cases when I should keep quiet and move on, but Adrian being Adrian, that's not going to happen, right? A few details to shade some light on the topic: Trader: TORQEN Manufacturer: ARK Performance Product: 350z DE Stainless Steel R-Spec High Flow Cats, Polished Purchase date: 27/03/2018 Shipped to the customer: 11/04/2018 First contact from the OP: 09/07/2019 via Chat, 19/07 by phone and email. As the product is out of the 12 months warranty, I emailed ARK Performance on 19th with the following text: "While I understand the customer hasn’t fit the ARK HFCs - HC1100-0030 for over a year and it’s an exceptional situation with the product being out of warranty, as this is a fitment issue, could I please ask for gesture of good will from you guys and help the customer organising a replacement for him? It would be a shame with him going all over the forums and social media spreading photos with such a bad fitment for an ARK Performance product. Thanks a lot!" I then informed the OP on the same day: "I’ve emailed Michael and look forward to hearing from him. As soon as I have an update I will let you know here." Reply received from ARK Performance on 20/07/2019: "Hi Adrian, I wish I could help your customer, but there are a few issues that I am seeing. Our company return policy and warranty is as follows: https://arkperformance.com/index.php?route=information/information&information_id=10 Two things that we are dealing with, first it's been well over a year since the customer has purchased the item. Second, it is clearly visible the customer has been using the HFC (see photo attached from customer, you will notice the color change on the hfc) and now claims that there are issues. I will discuss the customers situation with the owner of ARK when he returns from his business trip at the end of this month, but with the facts that I have at this moment it is does not look very promising for a return. " To which I replied: "Hi Michael, Appreciate your help, please let me know what the owner says, I know it’s an odd one, but trust we can keep the customer happy considering it’s a manufacturing defect. Look forward to hearing from you. Thanks again for your time!" Follow-up email received from OP: "Just seeing if you'd heard anything from ARK Performance? They'd asked what year my Z was last Friday." My reply to OP: "They’re saying they’re waiting from the owner of the company for a decision. They also said the pipes have been used, as they look burnt..." A follow-up email sent to ARK Performance on 25/07/2019: "On the “it is clearly visible the customer has been using the HFCs” bit, this is what the customer had to say: “Yes, used all of about 30mins use which was me driving home. Rich adjusted it as best as he could, he thought it may have been OK as there was a couple of mm clearance but after a couple of miles I guess with the heat they had moved. The sound was horrendous so I'm not looking forward to getting it back to RPM and I hope it hasn't caused any damage to the underneath. I'm sure you believe me but if not Rich will tell you as he took them new out the box.” Rich is the mechanic that has installed the HFCs, specialised in Japanese cars. " and follow up sent to the OP: "I forwarded that to ARK and still wait to hear from them. As I said in the beginning, if they haven’t helped you as a customer, I doubt they’ll do anything for us. I don’t want to pester them too much on the subject as you can imagine." Last email in the case, received from OP: "Thanks Adrian. Yes that's OK, hopefully they'll just give me a yes/no answer soon so I know what I am doing and can get it sorted one way or another. Im booked in for the jap indoor show next month so need to have a solution brfore then, don't really want to take time off work to get the standard cats put back on if they decide they will replace it." I've tried my best, ARK hasn't said NO yet, they're waiting for the owner to return, we're only a few days since my last email to them. OP, feel free to send "Section 75 letter". Trader pi**ed, matter closed.
  12. The full range of genuine ings 350z and 370z N-SPEC aero parts are now available via TORQEN. For quotes feel free to PM me or use Contact us option via the website while these are going live on the website.
  13. Hi Jeff, sorry I missed your message. As with any HFCs, you will have to map the car to get the best out of them. This is also the time when you can disable the sensors so no CEL on.
  14. Oooooooooooooooooordddeeeeeeeeerrr! That's my contribution done on this serious topic, I can move on now.
  15. En route to UK, finally! ❤️❤️ https://www.torqen.uk/nissan/350z/body-styling/exterior/18922-350z-vis-racing-nsm-style-fibre-glass-full-body-kit-03ns3502dnsm-099.html
  16. Thanks, Shane! Ben, have a look here for some reviews on the StopTech discs with various pads, StopTech or Hawk: https://www.350z-uk.com/topic/121354-350z-stoptech-hawk-complete-upgrade-pack-review/ https://www.350z-uk.com/topic/119780-stoptech-hawk-review/ https://www.350z-uk.com/topic/115424-review-stoptech-street-pads-slotted-discs/
  17. Took you a few years to fit it, but it's finally on! Looks very good, Stevo!
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