Doesn't sound like the best place. I would not be happy about them leaving the car out if the window won't shut
I was lucky, walked in and explained the issue, they recognised it straight away said the recall was incoming anyway so they would fix it and sort it out with nissan.
I said i needed the car the following day so they took the lock due to go into one of the gtrs and put it in mine instead. Done and dusted and no charge to me what so ever.