Just got my bridgestones re50's ( proper z fitment) at Autodynamics in sheffield
Lovely bunch of chaps they matched camskill for price but charged for fitting and ballancing on their new fancy machines.
Talked me through all the equipment had a natter about wheels cars and such. Turns out they are getting a 4 wheel alignment machine and need cars to practice on so asked if they could do mine for free when they get it
The torqued all the wheels up and were happy to hold the old tyres for me until we can pick em up later.
And off I went... now the bad bit... got home and noticed a nick on the trailing edge on on of the spokes the paint had been chipped off and I had just had them painted
So I rang up, they asked me to come back, turns out the showroom is covered in cctv. They poured over the video to see how it had happened but the technician is stood in the way when fitting tyres. And some bits are a bit in the distant so it was inconclusive there was nothing specifically to show the wheel getting damaged but plenty of chances when it could have been done without it being noticed.
I explained I was certain it was new , it wasn't there yesterday, (I would have noticed at harewood when I cleaned them. And they had just been repainted. Its could have been made by accidentally catchin the wheel with a tool.
And that was that , phoned my body shop, quick quote for chip repair and they refunded the cost of the repair
No arguing no having to squeeze money out of them. Now I have allways had good service from these guys but great to see when things go a bit wrong they sort it out quickly. They said they are going to look at changing their procedures to keep sure they spot this sort of problem before the car leaves.
Would I use them again? Without doubt! Top notch service like that is rare. I would recomend them to anyone after alloys too. They were boxing a set up for a 350z in hertfordshire and they looked mint.