Really need some help here, until about a month ago, my iPhone would happily sync and backup in iTunes without a problem.
Recently however it now refuses to backup, and since syncing also involves a backup, I'm kinda out of luck there too.
When backing up it will either give me the striped bar for a few secs and then give me an error saying "Could not back iPhone up because session could not be started"
Or I get the striped bar, which then turns into the progress bar but then stops after like 5% saying
"could not backup iPhone because backup could not be saved on this computer"
Or I get to the progress bar and it progresses to about 80% and just hangs.
I have since done the following
- reinstalled iTunes
- deleted the Backup folder in C:\Users\Username\AppData\Roaming\Apple Computer\MobileSync\Backup
- deleted the preference file for iTunes
- synced contacts with Outlook (dunno how it even completed, did throw a backup error tho) and did a FW restore on the iPhone
I really don't know what else could be the cause.
I'm running Windows 7 Professional 64-bit and iTunes 10.4.10 and the iPhone is on 4.3.5
As it is now I have uninstalled everything Apple on the PC and will also delete anything relating to iTunes, i.e. all the iTunes Library and playlists, basically going for a fresh install of everything Apple.
Anybody got any other ideas?
Thanks