incase anyone is interested in how Nissan customer service works. since sending them new pictures their latest reply is that they are saying the problem was caused by an external influence, not external damage...work that one out if you can!
when i asked them to explain, they declined... so basically they say that its all my fault and not there's, even though there is no external damage
so now i have had to get an independant survey done on it and then take it up with the SMMT.
i sincerely hoep no one has to take up an issue with Nissan UK as it is a complete and utter waste of time. they continually fob you off, dont let you speak with anyone that actually knows what they are talking about, all you get is a call centre and do not give you a detailed explanation as to why they reject your warranty claim. To be honest this has put me off ever buying a Nissan again, regardless of how much i like the 350Z.
to **** me off even more she had the cheek to thank me for my phone call
anyway apologies for the rant.