CK@Chris Knott Insurance

Just a reminder considering we're entering the holiday season! Remarkably, when we launched this on the forums a few months ago, it trebled the business so please feel free to get an instant online quote for single trip or annual, European or Worldwide.... Just click on http://www.ckinsurance.co.uk/travel and hit any of the QUOTE NOW boxes then use the dropdown boxes to tailor your quote.

There is no doubting the success of our insurance scheme and we do thank all of you for ringing us. However, we are often asked about online quoting. The scheme is such that it is impossible to quote online but we have an idea! We prefer people to ring us for a quote but if you're car insurance renewal is due within the next 21 days, please feel free to complete the questions below, then copy & paste, then email to peter.haywood@chrisknott.co.uk, who will contact you with the quote. The scheme starts for ages 30 and over and you must have at least 1 year's NCB (unless you have NCB on a second car or a company car letter to state at least 1 year's claim free driving). All drivers must have held a full UK licence for at least 1 year, and to insure a 'performance' car, there must be at least 1 years experience of driving that, or similar performance cars. Unfortunately, the scheme is not competitive on all M - Manchester, L - Liverpool, OL - Oldham & SK1-12 - Stockport postcodes and excludes Northern Ireland. 1.WE WILL ONLY QUOTE IF YOUR CAR INSURANCE RENEWAL DATE IS WITHIN 21 DAYS OF THE DATE OF YOUR EMAIL, 2.PLEASE ANSWER EVERY QUESTION BELOW, 3.COPY & PASTE ALL THE TEXT FROM 'NAME OF CLUB' DOWN TO THE BOTTOM 4.EMAIL THIS TO peter.haywood@chrisknott.co.uk 5.WE WILL RING YOU BACK WITH THE QUOTE. (IF YOU HAVEN'T HEARD ANYTHING WITHIN 24 HOURS, PLEASE RING US AS WE INTEND TO LEAVE MESSAGES & SEND EMAILS SAYING WE HAVE TRIED TO CONTACT YOU). Here you go - (if at all possible, can you reply in CAPITALS and different font/colour please?) NAME OF CLUB : 350Z-uk CLUB REFERENCE NUMBER: 839 Full name of policyholder (inc Mr/Mrs/Miss/Ms) Home postcode Mobile number Daytime number Vehicle registration number Make & full model of car CC Year of manufacture Value of car Registered Keeper Registered Owner Where vehicle kept overnight Number of seats Date of purchase of car (If less than 12 months ownership, please give details of previous cars owned) Immobiliser fitted Modifications RHD or LHD Cover required (Comprehensive or TPFT) Renewal date Years NCB that is available to use on this policy (NCB lapsed 2+ years ago and NCB earned as a named driver is not acceptable) Protected bonus required if full NCB – yes or no Who is driving For ALL drivers – Male or female Date of birth How long lived in UK How long held a full UK licence Occupation plus any part time jobs Business nature of your job Employed or self-employed Marital status Total miles per annum Use of car – commuting or business use If business use (if so, what specifically) Homeowner Any claims fault or non fault within 5 years Please give circumstances including approx costs, which policy the claim was on and what happened Any convictions within 5 years Please give code (eg SP30), date of conviction, fine, ban Disabilities notified to DVLA How many cars in family Postcode where car kept overnight Renewal quote Total renewal excess (inc voluntary & compulsory) Which insurer Best quote Total excess (inc voluntary & compulsory) Which insurer (Proof will be needed of quotes as we are audited by the insurers. This can be in the form of renewal notices, internet log in details and reference numbers).

Great News! Following on, and in addition to, our successful car insurance scheme, we’ve launched a brand new ONLINE TRAVEL INSURANCE service on the Chris Knott website. You can now get competitive travel insurance using our online quote facility at http://www.ckinsurance.co.uk/travel. We've only went live with this 2 weeks ago and already we've done 32 policies! (This without it being widely advertised!) Whether you’re after single trip, annual or long-stay cover for yourself, your family or a whole group, our quick and easy quote system can help. You can even get a quick quote based on minimal details to give you a rough idea of the price before proceeding to the full quote. Check out our competitive rates at http://www.ckinsurance.co.uk/travel now!

We’re pleased to announce the launch of Chris Knott Breakdown Cover to our car club/forum partners. This high-quality, reliable cover is a fraction of the cost of RAC or AA cover and offers more benefits. The price for full UK breakdown cover is £54.50 and major benefits include: • Mechanical breakdown cover • Recovery home or original destination if repairs cannot be carried out at roadside • Accident or vandalism cover • Fire, theft or attempted theft cover • Flat battery, loss or breakage of keys cover • Lack of fuel cover • Accidental damage to tyres cover including punctures for motorcycles • SMS text messaging service to mobile phone callers advising them of ETA of our operator All the above benefits are available under the "Home Start" cover if the breakdown occurs at the Customer's home. Please see http://www.ckinsurance.co.uk/docs/Chris ... akdown.pdf for full details. Cover is available at your breakdown renewal (which means you don't even have to be insured with us!) or to run in-line with your Chris Knott car insurance renewal date, and is underwritten by Brit Insurance Ltd.

There’s so much more to the Chris Knott Insurance scheme than just the car insurance… Check out our well-stacked home insurance deals for members of this forum. Chris Knott Home Insurance offers you loads of benefits included as standard and could still save you money. And, if you already have your car/cars insured with us, there are extra discounts available. See http://www.ckinsurance.co.uk/docs/Chris ... urance.pdf for details. Call us FREE on 0800 917 2274 for 01424 200477 (for mobiles) for your no-obligation quote – remember to quote your unique club/forum code.

So what did you decide?

Great News! Following on, and in addition to, our successful car insurance scheme, we’ve launched a brand new ONLINE TRAVEL INSURANCE service on the Chris Knott website. You can now get competitive travel insurance using our online quote facility at http://www.ckinsurance.co.uk/travel. We've only went live with this 2 weeks ago and already we've done 32 policies! (This without it being widely advertised!) Whether you’re after single trip, annual or long-stay cover for yourself, your family or a whole group, our quick and easy quote system can help. You can even get a quick quote based on minimal details to give you a rough idea of the price before proceeding to the full quote. Check out our competitive rates at http://www.ckinsurance.co.uk/travel now!

We wouldn't need an engineers report on a cat C or D write off.

Must admit, even though we are the intermediary, we rarely get moans about their payouts. For me personally, I think they pay out TOO MUCH (!) when it comes to total loss claims but they are very fair and I have every confidence in them tbh. Maybe half the reason why i insure my car with them! I also have kept positive feedback about their service too!

Here is the insurers reply - In answer to your question : When calculating a total loss settlement on a modified vehicle we simply offer the market value and make a positive or negative allowance for the mods. Similar to a standard calculation we would : • Cross check Glass's guide to the standard spec - allowing for mileage • Take into consideration service history,number of owners any pre existing cosmetic damage (if known) • Cross check Auto trader for any similar modified examples. • Pitch a value that reflects desiribilty in mind of fitted body kit,alloy wheels,engine changes and cosmetic changes to interior,exterior fittings and paint. • We would not simply calculate quantum by taking the retail adjusted figure and add the total expenditure of Modifications in line with receipts. Each car is different so the logical approach is to view each vehicle on its merits. On difficult cases the claims department seeks advice via a qualified engineer (field or inhouse) before committing to offer. It often proves very difficult to agree to settle on such cases and as a result modified vehicles tend to be settled by experienced and technical adjusters I hope this information helps in some way.

That's good Martin. Tbh, i do see posts like yours on other forums - us calling people back within minutes - but it's always good to keep on top of things.

Hi Sorry for the delay in responding. Just that i'm out of the office all this week and for some reason I missed Dick's pm. I would say we do call everyone back without fail! The only reason we don't manage to speak to people is because either they have gone out or the wrong number has been taken down. Our stats show that we only manage to contact 2 out of 10 people on average! It’s frustrating for us as well! Please feel free to try us again as we would have tried you the same day. (Mondays & Fridays are our most busiest however!). (I covered for a colleague recently and was given a list of 4 people to ring back for a quote. None responded so, of the 4, I left messages on 2 answer phones, whilst 1 phone just rang & rang & the other was engaged consistently for hours. I checked a week later and at least 3 had not rung us back - I didn't have enough details to check the fourth. The other thing we're are up against is the fact that people don't answer numbers they don't recognise and we have personal numbers here as well as the main switchboard). I've pm'd you back Dick btw.

Yes, tis true!

Can you pm me your name & postcode and i'll get the team to check please?

Thanks to all who have rung us for a quote. We have just calculated the figures for 2009 and they show that the average recorded saving we made for our new customers last year was 12.5% off their BEST quote so it's certainly worth a call! We consistently average over 80% renewal retention as well (December was 84%!) so people are happy at renewal as well! 0800 917 2274 or 01580 752961 until 1/3/10 then 01424 200477.

Always declare anything different from factory standard. Mods are fine with us anyway, except roll cages & nitrous.

Yes fine!

Surprising yes as this scheme is doing really well for you guys. If you pm me your name & postcode I could check it out?

Hi Please don't forget to ring us if your insurance is due in February - 0800 917 2274 or 01580 752961. Things are back to normal here after the snow! Sorry for any disruption though we are moving to a town in March where half the staff live anyway so we shouldn't encounter the difficulties we had getting into here earlier this month!

Please feel free to give us a call back.

We can't do it I'm afraid. Sorry.

Hi As with most people, we have been affected by the snow but most of our staff are in now though it took some time. We are due more snow in our location in the next few days but as half our staff are fairly local anyway, this shouldn't be a problem. I'll let you know however if there are any significant changes re staffing!

Hi The phones were quite busy today due to it being the first day back at work for many people so if you couldn't get through then things should be a tad quieter tomorrow! If your car insurance or breakdown renewal is due in January, then please feel free to ring us on 0800 917 2274 or 01580 752961. Please ensure you quote the club name and reference number found in my signature!

Though it doesn't affect our premium, I think it may with Admiral. Best to ring and ask them.